Auto repair service near Old Fort, TN

Let me first say that the people are very friendly until a problem arises. I bought an SUV from them 8 months ago. I needed a vehicle to drive back and forth to work and was safe for my children, as I didn't have a vehicle. I clearly stated this when talking to them in which they sold me this vehicle. I had my down payment money plus taxes in hand. The next business day I had to bring it back, I told them something was not right it was jumping and you couldnt keep it on the road after it had been cranked for around 30 minutes and it was roaring. Freddie was who I spoke to and I handed him the keys. He proceeded to tell me he drove the car from South Carolina with no problems and nothing was wrong with it. They took it to their mechanic and the hubs were bad and a few other things. I got it back and the steering wheel was sitting vertical instead of horizontal where the mechanic had done work with the tires and never aligned it. So I told them this and they had it aligned. I continued to have problems as the real issue was never resolved as to why it was jumping. It was throwing some codes so I had this checked out and was told it had timing issues and the transfer case module was bad along with some other sensors. I brought it back to them and they again brought it to another mechanic. He proceeded to do all kinds of work and sent them the bill. I called the mechanic and asked Him if he had drove the car and it was fixed. He told me he had been driving the car and that everything was fixed worked like a dream. I drove it not even a mile from his shop to the car lot and it was jumping all over the place! I told the owner of the dealership to drive it and he didnt know what was wrong and told me he was going to bring it back to the mechanic himself in the morning. He was upset that they had charged him close to $2000 + $500 for the first time it went to the mechanic. Needless to say I got the car back and now it has no power, It roars when you try to do 30 MPH and I cant drive it. I went to talk to them about just bringing it back, and they got hot headed and started telling me that every car that was brought back was making it harder for them to retire. I am thinking WAIT A MINUTE... I pay you $109 every week without fail for a vehicle that I have had problems with since the day I bought it, cant get my children to school in or myself to work in...You have not offered me another vehicle or to make it right when your mechanics cant fix the problem and YOU PLAY THE VICTIM and act like its MY FAULT you cant retire. Or that you paid the mechanic bills. YOU should have had all the problems resolved BEFORE SELLING THE VEHICLE and it wouldnt be coming back to you. Its not my fault that you sold me a vehicle that didnt run. I paid my hard earned money of $1500 + $109 weekly payments for the last 8 months and all I expect in return was a GOOD RUNNING CAR. Before you buy a car from this car lot have it inspected by someone you trust because once the papers are signed they no longer care!

Hands down, Best and honest shop in town. Had some major brake problems did not know where to turn, J & J diagnosed the problem, explained it to me, and fixed it promptly. Glad I found them!

The owner quoted an AC repair, took money for parts, disassembled my car, and gave me the runaround for over a month while my car sat useless in my driveway.

Over 100 years of combined experience.

I also bought a car through this dealership if you want to call it that. I had my car a little over a month and started have trouble out of the transmission. They told me they could fix it but they would add the parts and labor onto my balance. No thanks cause they are most likely the ones that screwed the car up to begin with. Not long after that I found out the car had been wrecked pretty bad and still had internal damage and none of this was ever disclosed or I would have never purchased this car and they knew this. I had it all paid off except 500 bucks and got one payment behind and they were going to come get it. I was like over my dead body lol. So I then borrowed the money to pay the car off early ( balance paid in full early ) and they were pissed. They handed me my title and walked away. They thought they were gonna get this pile of junk back and sell it to someone else for the same price I paid. Sorry sweetie not this time lol. They have nice looking cars but they are patched up junk and their customer service is really bad. Please dont deal with this place, if you do you will have lots of regrets I can promise you this sad to say. :-(

Dwayne Cole 20 mins · Hey friends---I need your help--please share this with your friends and ask your friends to share it with their friends- I thought this guy was a up beat person but he's nothing but a lier and a crook and a thief --- I gave him $37,500 for a 1967 Camaro 3 weeks ago he had to do a few things to the car then we would agree he would do and after 3 week's of problems I am going to have to spend about $5000 on this car to get it right he wanted to give me $500 now he doesn't want to give me anything-- said I could bring it to him and he would fix it-- the fix is not a band aid and that is how he fixes things -- he said it was over the country ready to drive- --- he is a slick talker and knows how to trick you- -- he said he would come and get it and fix it but wanted me to drive it 45 miles to him I said it wouldn't make it then he told me more less to take a hike-- if I couldn't get it there it wasn't going to be fixed when I told him I could meet him there he was 3 hours late so I just left now he is trying to blame it on me that I won't let him fix it that he would and after all this I will just eat it-- don't want him to touch it now when I bought it he said at anytime you want your money back all you have to do is say so--well I said so and it didn't happen -- you can read his reviews on the web alot of bad ones-- please warn as many people as you can and share I am not the first person he has screwed and cheated-- he's going to come back and comment this isn't the way it was --but it is,, most of you know me and I have no reason to lie but I will tell you one thing if you ever see this car on here for sale it will be a perfect car for sale I couldn't do that to someone--- Ron's Classic Cars is a crook---buyer beware

These were the NICEST people. I’m a college girl who doesn’t know anything about cars and they were so nice and reassuring. They explained everything to me and even took the time to call my dad and give him the updates since he understood what they were talking about.

A hardy recommendation for outstanding customer service beginning parts manager Tim and Charlie. I'm always confident of having the correct service during advance trip planning with service advisor Lauren and the eagle eyes and knowledge base of service manager Greg and Claude. This team has kept my Z1400 in tip top shape for the least 25,000 miles. Well done to all.

I have never written a review in my life-good or bad. This isn't really a review, but more of a word to the wise. I'm only sharing my experience. You can do with it what you will. I had my 2004 c240 towed here with transmission problems (wasn't shifting). Like you, I did my research beforehand, and decided this was a reputable place, based on reviews I read online. I took a half day off work and paid wrecker $125 to tow my car there. They called me three days later and advised me that my tranny was beyond repair, and the only fix was to rebuild it at the cost of 5k-6k. They also advised that they don't install used parts so my only option with them was to rebuild. (Charged me $350 to tell me this btw) Considering the car isn't worth much more than that, I took another half day off and paid wrecker another tow bill to have my car taken to a different German auto shop within a mile of this place, that would install a used transmission for a fraction of that. Based on what Bavarian diagnosed I had the other shop pre-order a used transmission to have ready to replace bad one-which they did. They called me back the next day and advised me that the tranny wasn't bad at all, it only had bad conductor plate, which they replaced, did an oil change and tune up for 1k. Now In two days, my car is running and shifting as well as it ever did. They didn't charge me a penny for wrongly having them order and ship the used transmission to them(and back)that wasn't needed to start with. This other German auto shop will definitely get any automotive work I need done, from now on-foreign or domestic. A good, honest mechanic is extremely hard to find. I'm not saying don't use Bavarian, I'm only suggesting that if they quote you an expensive repair, take a trip less than a mile down the road, for a second opinion, it very well may save you quite a chunk of money. It sure did me. I even offered to split the cost of their "mis-diagnosis" just to try to recover some of my lost time and wages and keep it fair for everyone. Guess what they said. Believe me it was worth every penny I paid just to find the other German auto shop.

I wasn't going to give a review but decided to let others know my experience. My car is a 2006 Honda Civic SI with 71,000 miles, Nothing has ever been done to the brakes in the past. I looked on the internet and saw where Budget Brakes had a good price of $89.95 for disk brakes. I took my car in and met with Kody. who is very courteous and professional. Explained that I just started hearing a tinny noise in the front right side and when I applied my brakes it quit. The brakes functioned just fine otherwise. I informed Koty, I just wanted my front brakes checked. An employee test drove my car and put it on the rack. All 4 wheels were taken off and the brake calipers pulled. Kody let me come into the work area and showed me what he thought was needed. Remember I just wanted my front brakes checked. Well after Kody's review, the cost would be in excess of $600. I asked Kody to PUT IT BACK. The mechanic put the calipers back on and wheels were tightened. I thanked Kody for the inspection and no charge and left. Just remember if it sounds too good to be true it probably is.

German Autohaus of Chattanooga is the areas premier European automotive repair facility and parts supplier for BMW, Porsche, Audi, Volkswagen, Mini, Mercedes and Volvo. We are dealers for; Motul, Brembo, Sachs, Powerflex, Garrett and Bilstein. We are also the areas authorized APR tuning and installation facility.

We are your one stop shop for auto repair. Whether you need tires, tire repair, tire rotation, balance, nitrogen air, shocks, brakes, two or four wheel alignment, engine cooling, oil change, transmission oil change, air conditioning service, tune up, electrical work, engines, exhaust, battery, or radiator work, we have 18 employees and 13 lifts waiting to service your car or truck. Come see what has kept us in business since 1968.