Auto repair service near Bandera, TX

The ASE-certified technicians at Full Service Automotive are the experts you can trust to keep your vehicle working at top performance. For over 30 years, the team at our family-owned auto repair shop in Boerne, TX, has provided a full range of services at competitive prices. We proudly serve the North San Antonio, TX residents.

Took my Mazda 5 in for a diagnostic because 2 different Mazda dealers had NOT been able to follow the guide for the known issues for a Mazda 5 listed online. Was told I needed a new transmission and it would be cheaper to trade it in (this was in the summer) waited for school to start again so my daughters auto tech class could look at it. Long story short a transmission control module later (plug and play device) changed by under age HS students and my car runs PERFECTLY. It was mis-diagnosed by these mechanics with yrs of experience. If I could rate less than 1 start I would because I am out the money for the diagnostic fee plus the time I had to wait for school to start again.

Asked one of the two mechanics to please get the glue off the windshield of my 2011 Chev. Cruz before applying the other sticker. The mechanic stopped as he was walking from the office to the bay, turned and gave a look before storming off. I advised the other mechanic that I was going next door to the Sonic for a tea and would be right back. Five minutes later I returned. At this time the first mechanic had a grin and stated the vehicle did not pass inspection because it was 20% and the law was 25%. It should be noted the vehicle had legal tint from the dealer. I argued to no avail. I advised them I was never coming back. I was told by the first mechanic, "Good, I won't have to deal with the headache." All this, because I asked him to do a good job for a service I was paying for. Don't go there.

I have now had three exceptional experiences with the folks at Boerne Import Auto Works. They are fast, do good work, reasonably priced and have exceptional customer service. They've never tried to upsell me or try and get me to buy parts or service that I don't need or want. They have really gone out of their way to help me and each time they have gone the extra mile cheerfully and with great efficiency.

Owner called to rectify what the contract mechanic had quoted. The call came 24 yours later. New quote dropped the original quote to a reasonable price. The owner is a young lady who knows and values the business. Her young mechanic learned a valuable lesson, "Don't lie to a customer" he just may know something about cars even if he does drive a S-series Mercedes. The owner deserves a second chance but you should always know what typical service go for at an agency or a neighborhood shop. The work was completed quickly and well done. They delivered back a clean Tahoe.Owner called to rectify what the contract mechanic had quoted. The call came 24 yours later. New quote dropped the price to a resonable price. The owner is a youn lady who know and values the business. Her young mechanic learned a valueable lesson, "Don't lie to a customer" he justt may know something about cars even if he does drive a S-series Mercedes.