Auto repair service near Highland Park, TX

This is the worst place in the world to get a vehicle. I went and met with Carlos who sold me on a 2004 Explorer he said he knew the history of the vehicle and that it was good and reliable. I stressed over and over that I needed good reliable transportation in order to keep my job. He assured me that I would have no problem with this truck. He said he knew I would have no problems. Three days off the lot the nightmare began. From charging of the battery to electrical issues. Then they keep the vehicle a week claimed it was sent to two different mechanics and that I would have no more problems. Meanwhile I'm paying for rentals or hitching rides to work as they cannot provide loaner vehicles. Too make a long story short after getting vehicle back a third time it is returned from the supposed mechanics with no antifreeze or water heater doesn't work nor defrost in 30 degree weather. Now the alternator is out and he tells me they are tired of me after taking my money and selling me a lemon. They talk nice and pretend to be caring and understanding of your needs until you drive off the lot in their lemon cars or trucks then they get rude and talk trash when they are hit with their lies. As an honest person I warn anyone to steer clear of these nasty people and their trash vehicles. Please do not buy from these rotten scoundrels especially if your need of good reliable transportation. I have a lot in store for them to and their car lot.

This store charged me 50.00 in gas that I never received. I never touched the pump and when I called to resolve the issue I was given the tun around by some stand in manager who stated that they wouldn't help and that they would be out of business if they helped everyone in situations like mine. I stated they have cameras and can look and see that I never touched the pump. I was told to go ahead and file a complaint because nothing would be done.

LoweTech was the first place I took my car in Arlington in January 2015 and they completed the job. They are closed all weekend, which caused me to be without a car longer than expected, but that's understandable and I knew that going in. Just expect it. I've personally only met 2 of the brothers. One, a larger gentleman with a little longer hair, has his good days and bad days it seems. He certainly has some customer service skills. The thinner, somewhat older looking brother (who did the work on my car) acted as if I was a burden by being there. The price was fair, but when I asked questions about the work to be done the issue with the vehicle was not really explained, and any questions I had were responded to with one two word answers. I don't feel they did it intentionally, however I left without a full understanding of why the damage had occurred, what could be done to prevent it, or how to tell if any other issues were present. They seemed honest, and it was affordable. However, I don't think they have very good human relations skills, and I would have loved to have known what exactly was wrong with my car and how it occurred. Short of being rude myself, I did everything I could to pull it out of them. Recently, the owners posted a response to this review on another reviewing site. The response not only refuted what I said, but never addressed me directly to rectify the situation. This response illustrates what I experienced at the shop. I would have been receptive to a direct response and would have likely amended my review, as I believe in second chances. Where they are located is loaded with mechanics (just down the street is a much better shop - see my other reviews) so you would think they would try to do something to set themselves apart from the places around them by offering a more customer friendly experience.

I hate this place just got my car here a few weeks ago and i feel like i have made the biggest mistake of my life. I did get a wonderful car it is beautful BUT.... the check engine light has been on since i got it, the bluetooth does not work (THEY TOLD ME IT JUST HAD TO BE PROGRAMMED) i got the breaks checked and the machanic told me they have not been changed in a long time causing wearing to other parts of the vehical and will cost about $600 to fix....NOW TO THE PART THAT ACTUALLY MADE ME WRITE THIS THE CUSTOMER SERVICE LMAO OR LACK THERE OF....we paid our deposit 2500 the day we drove off and a additional 500 the following week, were told our next payment would be $120, we were very happy about that because after those two payments we were going to be a little tight on money...well when my husband went in to pay they said that we owed $250 we had not budgeted for this because we thought everything would be fine WRONG... my husband paid 200 asked to wait for the 50 for a few days then called me to tell me what had happened... this is where everything gets worse I CALLED TO FIND OUT WHAT HAPPENED WHY THIS WAS CHANGED AND LET THEM KNOW I FELT CHEATED AND THIS WAS PUTTING US IN A BAD SITUATION I WAS THEN YELLED AT, TOLD I WAS MAKING THREATS WHEN I SAID I WILL NOT LONGER RECOMMEND ANYONE THERE, TOLD THAT I WAS UNGRATFUL AND HUNG UP ON....I CALLED BACK TO INFORM THEM THAT I DID NOT DESERVE TO BE HUNG UP ON AND HE TOLD ME YOU HAVE A GREAT CAR WHY ARE YOU COMPLAINING I PROCEEDED TO EXPLAIN TO HIM THAT THIS IS NOT THE ARRANGMENT WE MADE AND EVEN THOUGH I LOVE THE CAR IT IS BAD BUISNESS I TOLD HIM JUST BECAUSE I HAVE A GOOD LOOKING CAR (ACTUALLY DOSENT DRIVE AS GREAT AS I HAD HOPED CHECK ENGINE LIGHT IS STILL ON) I SHOULD STILL BE ABLE TO SPEAK WITH SOMEONE AND COMPLAIN IF NEEDED WITHOUT BEING SCREAMED AT AND HUNG UP ON....HE THEN BEGAN TO SCREAM AGAIN WOULD NOT LET ME TALK KEPT TELLING ME TO BE QUITE WHEN I TRIED TO SAY ANYTHING I TOLD HIM THIS IS CHILDISH AND NOT GOING

took my van back due to major oil leak..it was covered under their warranty, however they managed to find another problem that cost me additional 184..after having the vehicle for 3 days, drive vehicle home with oil light flashing.. so i take it back and now they want to charge me another 60 for diagnostics .. i was really hoping i found a honest mechanic that stood behind their work, guess i need to keep looking. they want to nickel and dime me due to the cost they had to eat for the warranty work.. Howard even told me it was a shame he had to eat the cost of this...

Transmission King, we are dedicated to providing professional customer service and automotive repair. Our goal is to provide our customers with honest, quality service in a timely manner.