I have had prepaid service on my Mini Countryman S so I only had that ... read more I have had prepaid service on my Mini Countryman S so I only had that experience. After that plan ended, the first time I took my car for service because the engine was kind of sputtering, I received a diagnostic that I had to change my spark plugs and a couple of other minor adjustments and they gave me such an outrageous quote that even the Mini serviceman was surprised! Fortunately I found Uptown Motorwerks and made the drive there. Wow, what a relief. Not only were they very fast and courteous, they helped me decide what would be better to do asap, what could wait. I left them my car and had a guy from their shop drive me back to my house (not a short drive). My car was ready the very next day and a great price and has been running perfectly after that. I cannot recommend them enough.
Customer service was great, went the extra mile to help me out, friend... read more Customer service was great, went the extra mile to help me out, friendly, and accommodating! Highly recommend to everyone!
These folks are honest and really have their act together. This is whe... read more These folks are honest and really have their act together. This is where I'm taking my car from now on! Had a service engine light come on and they diagnosed the problem at no charge even though it was a recall defect that they helped me get fixed for FREE. Has as much experience as the best dealer shops. I highly recommend them. Robert Checketts Spring, TX BMW Check Engine Light