Auto repair service near Rio Medina, TX

Hugo Reza My name is Melissa I have been trying to talk to you about problem of car. Believe car should have not been repo for late payment of remainder of down, a late charge could have been added not the drastic measures Nancy took. My son had problems with paycheck not making enough last week due to rain and not working all days that week. His phone was off and he was out of town working so he could not call anyone. I had heart surgery and didn't know what happened. I tried my sons ph. and it was off when nancy called, i told her very quickly his ph. off and I didn't know where he was working, i would get back with her. yesterday I got call when car was repo. I tried talking to nancy and she didn't care to hear anything, so I asked to speak to you. nancy said, she didn't care who I speak to she is not excepting payment and not giving car back. That's not wright for us to give all that money and for the car to be taken with out working out issue's .so HUGO REZA PLEASE CALL ATLEAST TO HELP RESOLE PROPLEM WE WOULD STILL WANT TO CONTINUE PAYING PAYMENTS FOR CAR.THANK-YOU MELISSA C

Shame on Pep Boys….Scammers and thieves… The Pep Boys at 830 Military Dr. in San Antonio, Texas,are full of lies and deceit when it comes to servicing your tires. Your boss, Pep Boys President, Mike O’dell knows about this and will not get involved. So I now have to get rid of these tires via the net. I am starting with Ebay. This is how I cam about selling these sCrap art tires; Today I visited your Pep Boys location at 830 SE Military Dr. in San Antonio. I needed this visit to correct a vibration problem that was felt on my 1995 Mercury Mystique. This has been an on going problem since mid 2010, yet I was not made aware of this until recently from my brother. I entered the service department and was greeted by service advisor Johnny (I soon come to find out he is the manager, He did not portray the position). I explained that I had a vibration that was getting worse daily and would like to have the balance checked since I had the lifetime balance. Johnny proceeded to write up a service order, he then walked out to my vehicle looked at the driver side front tire and he came back into the service area stating to me that the tires were almost worn out and they needed to be replaced. I felt this was odd since he just looked at 1 tire, so, I asked what the tread depth was; he stated 3/32”. I then questioned him as to what was causing the vibration; being sarcastic, I asked, is it the air? Again, he stated that the tires are worn almost to the point of being illegal, which is 2/32” (a scare tactic to make a sale by instilling fear into the customer) At that point; the service technician was bringing my vehicle into the bay. My vehicle was lifted into the air by this technician after he performed an inspection in the engine compartment. While in the air the technician also jerked on the front suspension, apparently to ensure there were no loose parts. I asked Johnny to inform the technician be careful when removing the hubcaps since 1 hub cap was cracked on the l

I went here because my door latch was broken and my door wouldn't open. When I told the mechanic all he did was pull on the door and handle(which wouldn't open of course) and decided that the problem was the motor in the door. He charged me over $200 and made me wait for five hours before they finally called and said that it was the door latch and he needed another $100 dollars. We said forget it and when we picked it up they didn't even clean off the grease marks they made of over the inside of the doors and window. AND MY DOOR STILL DIDN'T OPEN! We called again to have them fix the botched job and they said they were going to charge $50 JUST TO OPEN THE DOOR TO LOOK AT IT! DO NOT go to this place unless you want to be ripped off by half-ass mechanics. HORRIBLE EXPERIENCE!

I took my daughters Rav4 in for service before she had to drive back to OKC. They said it needed shocks which I approved. They also suggested getting the headlights defogged, cabin filter replaced, air conditioner checked, etc. Normally I don't do this stuff at the dealer but since it was there already and my daughter needed to get on the road I approved the work. 6.5 hours later it was finally ready. I paid the bill and was reading the receipt while waiting for the car to be brought up when I realized they did not do the shocks. I just paid $350 for all the miscellaneous crap they talked me into and they didn't do the work I initially brought it in for. The service writer said they did not have the shocks in stock. I told him that he should have called me and I would have picked up the car and got my daughter on the road 6 hours earlier. He said he forgot. I spoke to "Bud" the manager and after telling him that my daughter had to get on the road immediately, he offered to order the shocks and discount the labor when they got them in. I suspect he only made the offer because he knew we couldn't take advantage of it. I am usually pretty sharp about smelling a rip-off but this one slipped by me. I got stung for $350 with a classic bait and switch. I would not trust Alamo Toyota to check the pressure in my tires. I can only assume a similar experience awaits those who buy cars there as well.

We specialize in transmission repairs, but transmissions aren't all we do. We can provide any of your service needs. We also do fluid and oil changes, torque converter repair, suspensions, air conditioner repairs, brakes, diagnostics, and we provide a one-year warranty on all of our repairs. We also provide a free towing service for our transmission repairs. If you cannot drive your vehicle to us, and need transmission repair, give us a call, and we will have a tow truck sent to your location.

High quality auto repair in San Antonio TX

210-204-9541 joe