Auto repair service near Spicewood, TX

Chad came to my office and replaced the water pump on my suburban and cleaned up my foggy headlights. He didn't even charge for the headlight cleaning and i didn't have to schedule a ride with a co-worked because he did it here at work!

IF YOU WANT TO WAIT 3 1/2 WEEKS FOR A FENDER-BENDER JOB ESTIMATED AT 3 DAYS WHILE THE OWNER TRIES TO GET THE INSURANCE CO. TO PAY MORE MONEY THAN HE AGREED TO FIX IT FOR.... iF YOU WANT TO GET YOUR CAR BACK WITH NO WINDSHIELD WASHER TANK, DIFFERENT COLORED FRONT TURN SIGNAL LIGHTS, THE HOOD-RELEASE HANDLE AND CABLE LAYING ON THE FLOOR, THE $250 FAN YOU INSTALLED ON THE A/C HANGING BY A THREAD AND RUBBING A HOLE IN THE COOLING CORE, AND THE ABS AND TRACTION CONTROL WARNING LIGHTS ON (BECAUSE OF A SPEED SENSOR CABLE ON THE OPPOSITE SIDE OF THE CAR FROM THE REPAIRS) .... IF YOU WANT TO WAIT ANOTHER THREE WEEKS WHILE THE OWNER, GRADY FOSHEE, TRIES TO GET THE INSURANCE CO. TO PAY MORE MONEY TO FIX THE SPEED SENSOR, AND THEN TAKE IT TO A REAL MECHANIC WHO DiSCOVERS THE SPEED SENSOR CABLE HAS BEEN DISCONNECTED AND AND STUFFED INSIDE THE PARKING LIGHT WELL.... AND, FINALLY,.... IF YOU WANT TO MAKE THIRTY OR FORTY PHONE CALLS LISTENING TO EXCUSES FROM THE OWNER WHILE ALL THIS HAPPENS.... THEN, BY ALL MEANS GO TO ROAD RUNNER!! Otherwise, SAVE YOURSELF THE AGGRAVATION!

Pump 5 does not shut down properly and the worker trucks linger around waiting to pump gas on someone my card. I had a $126 charge on my card a minute after I left the pump. I saw the men who waited in a beat up 3/4 ton truck. Video should show them at pump number 1 waiting...It happened Sept 5th at 11:05pm. 3 Hispanic men in beat up white truck. I have reported it to the Sheriff and you will see on video this is happening to more people than me

Bought a used GMC Acadia from Leif Johnson Superstore last August. The car only had 36,000 miles on it. The car died with only 38,000 miles on it. The engine has blown. They sold us a lemon. We had to pay to replace the engine. We kindly asked to be reimbursed. They would not cover their product or service. Austin car buyers beware. Do your research on Leif Johnson before you buy a car from them.

I have been a customer at Don’s Auto for 15-20 years. On Dec. 15, my car had a breakdown which required a multi-day, multi-thousand dollar repair. Don could not complete this huge repair before his shop closed for winter break between Christmas and New Year’s. I considered going to another shop, but a friend had agreed to loan me a car, so I Ieft my car at Don’s while he was closed. I anticipated that it would be first-in-line for service when he opened on Jan. 2. Don’s shop was swamped when he reopened on the 2nd and he chose to service other customers ahead of me. On Jan. 8 I had to return the loaned car and get a rental. I sent an email, Don replied and explained his policy: “In the time that removing, dismantling, assembling and reinstalling this engine requires, we could keep 15-20 other cars on the road.” I replied and literally begged Don to work on my car. Don defended his policy but agreed to start work on my car the next day. I should have left it at that, but in my reply I unfortunately used the words “It’s not right” in reference to his prioritizing other customers ahead of me. Don wrote back that he was reassembling my car and I could pick it up to take it to another shop. I drove the 25 miles into town to speak to Don personally, so he could hear my voice when I said that I wasn’t accusing him of being unethical. (Don is very ethical, but I believe he is wrong about the issue of prioritizing and that he has problems with communication.) I even apologized to Don, not because I thought I was wrong, but because I felt sorry for him seeing the state that he was in. He was locked in his own world and determined to show me that he would not deal with a customer who said that he did things that weren’t right. On Jan. 10, after waiting since before Christmas for Don to work on my car, I had my car towed to another shop. Don did not charge me anything.

512-288-5050

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Austin's premiere European automotive repair shop. A family-owned and operated business serving Austin for the last 30 years. Located in central Austin. Audi, Mercedes, BMW, Saab, MINI, Volkswagen (VW) and Volvo.