Auto repair service near Burlington, WA

Always friendly & ready to help. Knows what he's talking about. Will make a house call if needed. His prices are excellent. I trust him with all the work on my car. He respects me as a woman & makes sure I understand all that needs done.

We worked with Jim in the past for some repairs on our grandam, he was great to work with but that was many years ago. Over the years we always recommended Jim for repairs to other people. Well no more! We called and talked to some rude women about putting a new steering box in our 1968 camaro, she said she would check and call back. When she called back for more information and then she talked to a rude guy in the shop and he appeared to know nothing about the car. The lady said she would have to look to see what the rate would be and would call back. Well that was a few weeks ago. Nothing! Very poor customer service!

Went here after I needed maintenance on my boat, they ended up charging me over double what I expected. They made no effort to rectify the situation and provided me with the worst customer service I've ever had with a boat repair business. I already had to take the Boston Whaler I had serviced here to another shop for additional repairs because they did such a terrible job.

We broke down six miles before entering Canada. Nearly had to purchase new vehicle. Chris Bonesteele searched and found us a replacement from another dealer at a very reasonable price, even though we were uncertain that the excellent service department (Brad and Mike) were able to determine they could reasonably repair the vehicle we were towed in with. The price was extremely competitive and Chris knew that we were over a barrel if we needed to purchase. Bottom line is even though we luckly did not have to purchase a new vehicle, Chris helped during our nearly one week stay in Bellingham. He was honest in his dealings, with no expectation that he would conclude a sale and a commission. I trust him such that even though I live out of state I will definitely call him and compare his deal with my local dealer and will drive to Diehl Ford to deal with Chris.