Auto repair service near Burlington, WA

Horrible experience here, never will go back! Tried to make me sell them the car I brought in multiple times after telling them I’m not selling. Place has really gone down hill. Years ago this was the go to place for everything. Now it’s just a let me rip you off place

I bought a vw beetle here in May 2014. First off the place is dirty and dilapidated. The cars were filthy. Why did I buy here? I was pressured to find something quickly as I was without a car. So I get the car home, a few days later I start smelling fumes and the check engine light comes on, Literally like 3 days after purchase. We take it back to the dealership after calling the owner, he said he would try to fix it. We drove 2 cars 1 hr each way to drop it off and pick it up. When we came to pick it up, we were told nothing was found, and to let him know if the check engine light came back on. The next day, check engine light is on again. We decided to take it to a mechanic close by, 200.00 later, it was fixed. We were also given a list of things that would need to be addressed soon.....transmission fluid, gasket replacement (leaking oil)....and then 2 days after this, the blinkers stop working and it starts stalling. Back to the shop, 150.00 later these are fixed. As of now, we are out 350.00, with at least 200.00 more for the gasket. I asked the owner for compensation of 200.00 ( the original fee for the mechanic to fix something he could not find)...." no can do" , he says. Really?!....I've had this car one month and it has been in the shop 2 times. DO NOT BUY FROM THIS PLACE!!

We specialize in front and all wheel alignments, front and rear brakes, suspension and front end work, and we mount and balance tires.

Monte did a quick check, told me the exact price. Installed to new Coils & Spark Plug Assemblies. The Speed Sensor Checked out okay so he reset the Check Engine Light. He gave me an exact quote before he started the work. He got the work done quickly and I paid him. He came to my location. Now my V-10 is purring like a kitten. Monte is completely competent, his prices of very compettive and will definitely use him again. I have already recommended him to two of my friends with RV's. I give Monte 6 Stars!

service was great and the guys are really polite and knowledgeable

Automotive Diagnostic Center, Marysville, WA: I had done business with Mr. Wilbur over a year and ½ (September 2014-May 2016). In that time, I put over $11,000 into his business, including an engine rebuild. I would say I got about 55% good and 45% bad for my money. He has problems with some of his parts (distributor, alternator), and some of his mechanics (leaving parts loose or forgetting to do work, overfilling at oil changes repeatedly, and putting coil wire near engine so as to die on the road). His A/C mechanic misdiagnosed twice at my cost, though Mr. Wilbur promised air blowing "popsicle sticks." Also, once Mr. Wilbur had determined my bill, he has typically refused to change it, no matter how ridiculous the charges are. He comes across as knowledgeable and friendly, until you realize he overcharges, and there are too many recurrent problems from the work done there. He claims higher prices for the supposed quality. Mr. Wilbur refuses to honor one of his warranties. An alternator was installed on 12/2/15 by one of his mechanics. On 12/3/15, a check engine light came on, and it looked like a problem. I called Mr. Wilbur, and he said to bring it in. The check engine light went out by the time I arrived there. Mr. Wilbur seemed happy at this, and did not have his mechanic take a look. Six and ½ months later, Mr. Wilbur’s alternator not only failed, but it also destroyed my PCM (confirmed later by a separate mechanic after Mr. Wilbur's alternator destroyed other new PCMs until the alternator was replaced). I called to Mr. Wilbur since I was stranded out of town with the failed alternator. He did not respond back in almost 2 business days, when I had to call again and take care of it myself. Yet, Mr. Wilbur refuses to reimburse me to this day, and it has cost me an added $1480.72 because I went to his shop. If he would have reimbursed me fairly, I would not have had to write this. I see others have had similar experiences with Mr. Wilbur.

Go to our website http://www.terrystransmissionandautorepair.com When the internet can't fix your car or truck, WE can! If you can drive it we can fix it!