There are a lot of good wrenches in the world, but there are few who a... read more There are a lot of good wrenches in the world, but there are few who are also able to run an elite business. Angie runs one of the best businesses I've ever had the pleasure of working with. She does what she says she is going to do. The cars are well taken care of. She communicates well using text message, email, and follow up calls. I always felt like I knew what was going on, and that she cared about my business, and my car. I trust her with my Porsche now, and plan to trust her wth many more in the future. Thank you for doing this well, Angie! Cheers! Jay W.
At my last visit in January for a few repairs, they printed me an esti... read more At my last visit in January for a few repairs, they printed me an estimate of things I'll need. The guy highlighted the most crucial repairs which were the four wheel alignment and the outer tie rods. Thinking it would almost be irresponsible not to, I made an appointment to have those done. I even brought the same paper with the highlights. He said okay and that was it. Between then and picking my car up, I received no phone calls or texts about any changes at all. I think you know where I'm going with this. I arrive with my father (my lift) and received a price I didn't expect, he printed up what was done and what was needed. They went AGAINST my simple directions; They replaced two engine mounts and left the requested repairs undone. This has NEVER happened to me at Goodyear, Firestone, Jiffy Lube, Tires Plus, or Pepboys. I called them, furious, saying I hope they enjoyed my money because that's all they're getting and I'm throwing away all their other estimates because I no longer trust them. They later called me back but I deleted the voice mail immediately at "sorry about the miscommunication" What? You can't read a list and write it down on the calendar? "Oopsies" aren't supposed to cost hundreds of dollars.
Had my BMW towed here with a broken gasket cover. They have a very fas... read more Had my BMW towed here with a broken gasket cover. They have a very fast towing service and 24 hour drop off/pick up. Angela was great, very accommodating and helpful, informed me of every step of the repair via text messages, since I was at work. She took her time to explain the whole process in detail. They worked within my budget and repaired everything that needed repair. Angela also recommended me a heavily discounted rental place for the duration of the repair. Couldn't be more happy with the service and results. Would recommend to everybody. I will be back for all future repairs. Mladen Djisalov