Just had an incredibly bad experience with Pitman Yacht service in Tar... read more Just had an incredibly bad experience with Pitman Yacht service in Tarpon. They performed maintenance on our boat. As a result of their maintenance, the starter shorted and all power went out on the trip from Pitman to our dock (thank goodness the wind was aft and we had a sail) and a hose had been dislodged causing the boat to leak water. As the boat was leaking we called and they said they didn't have dock space. Then we wrote a very nice, logical letter explaining the problems they caused. In response to the letter, they called and cussed and yelled at us. Not at all the response I would expect from any reputable business. In fact, I was shocked and really couldn't believe their response. I'm still in shock. Why did they even bother to call, other than they must be having an incredibly bad day and needed to blow off steam. Not a way to treat any client. I'll certainly never use their services again nor recommend them again to other boaters.
I have a 1990 70 hp Johnson. It now runs good slow. However when I ope... read more I have a 1990 70 hp Johnson. It now runs good slow. However when I open it up it will run about 100 yards and alarm goes off and I lose all power. The motor still runs, I drop anchor and wait 15 to 30 minutes or till I get no alarm, start it and runs good till I do it again. I usually don't open it up and I just putt around. What is the problem here?
I will have to say I have never written a review, but after dealing wi... read more I will have to say I have never written a review, but after dealing with Doc Of the Bay I have to warn People. I will start out with my first experience and the my most recent. My first experience was when I had a 200hp Mercury and had a buzzer issue stating that it was overheating. I had taken it to another place first and had no luck. Then I took it to Doc Of The Bay. They seemed to be very nice and concerned to get it taken care of for me. They had run it and stated that they couldn't get it to do anything. They did find something wrong and had charge me $$$. I picked it up and took it out. I got 500 yards from the doc and the motor seized up. I took of the cowling and notice that the buzzer wires were disconnected (which would have warned me that the motor was overheating and not to run it any more). So there I sat in the middle of the channel with a blown motor. I got in and took it to doc of the bay for them to tell me that it is blown and would have to be rebuilt. I am not going to say that I didn't feel that they were totally responsible, but if they had reconnected the wires that they disconnected I would probably not have blown the motor. They took no ownership of the wires or anything. So I went and bought a new used motor that came with a warranty. 5 months ago I had the oil reserve switched out due to the float that was inside was bad. That was covered under warranty by the place I had bought it from and they are the ones who did the work (NOT Doc Of The Bay). 2 weeks ago I was changing out my impeller and had a issue with reinstalling the lower unit. I call Doc Of the Bay and had them come and pick up the boat which they were happy to do since I was unable to do so at that time. They did fix the problem and even found another problem and very happy that they had fixed both. I will say I am very happy with that part of it. Here comes the reason why I am writing this. Since I had not heard anything from them since they had picked it up. I had called