Auto repair service near Coral Gables, FL

I purchased a car the last week of December of 2014. I have had numerous issues with the car and management since that purchase. My "no money" down became $1200. They deposited a cancelled check, a check I did not authorize them to use. They gave me a temporary tag, yet ordered a new tag for the car when I already had a tag. They insisted I had to pay the $400 for the new tag. There were repairs on the car I noticed initially that they claimed they would fix. They never did. In less than 90 days, the car was incompacitated and they offered no assistance. The sales person that I purchase the car from offered to pay for the cost of repair on March 16. When I called him on March 17, he was "unavailable." I took the car to a reputable service department and was told the labor and parts would cost $1800. I called the dealership repeatedly and was dismissed. I finally got in contact with the owner and he offered to pay for half of the repairs but only if I went to his mechanic. I got the results of the diagnostic back from Mercedes and was told in addition to the initial problem, there was a whole slew of problems. I tried to return the car and they still were of no assistance.

STAY AWAY!!!! My husband and I were taking our 2008 volvo's here for yearly repair, thanks to a flat tire and a AAA repairman we realized that the people at Deel Volvo were not rotating or aligning our tires, even though we were paying for this service. The tires in my husbands car were down to the thread in the inside due to lack of alignment, it really was a miracle he never had an accident. My car had the tires practically flat due to lack of rotation. Last year we paid over $300 on just the yearly service for each car. We did this thinking that the dealer would be a lot more careful than a regular mechanic. Both of our cars have less than 20,000 miles and we had to change ALL four tires on both cars. The mechanic we took our cars to, somebody whom I known for a long time and I now regret not taking my car there, confirmed what the AAA guy told us. All I can say is don't waist your time and money, and specially don't risk having an accident, these people don't care about your safety!!!!

El Señor Betancourt respondió el teléfono, yo le avise que estaba llamando de una oficina de abogados. En referencia a un señor llamando "Steve" y le explique hasta como luce y me dijo que si, el trabaja allí. Cuando empecé a describir lo que había ocurrido (El Steve se enfrento a mi cliente en una manera agresiva hoy) El Señor no me dejo ni terminar mi oración cuando me empezó a interruptir y me llamo "un animal"... yo soy una mujer muy respetuosa y como abogada, actuó en una manera no solamente ética pero con mucho respeto, especialmente a las personas mayores como el Señor Betancourt, lamentablemente no merece ningún respeto porque el si trata a las personas como animales. Me imagino que este negocio este haciendo cosas ilegales porque le dio un ataque al señor. Muy sospechoso con su reacción y de verdad no tiene el ninguna educación porque yo nunca le dije nada feo, solo le explique la situación que ocurrió. El simplemente me pudiera haber dicho que no, pero al contrario no sabía ni cómo comportarse. Por favor no vayan acá porque tratan a las personas muy mal sin ninguna necesidad. Una lastima, tan viejo y todavia sin educacion.

Lost $1400 due to their faulty AC repair. They did diagnostics, recommended replacement of the compressor. Quoted me verbally (even though I asked for a written estimate). I paid the $1400, take it home, and the AC is not working. I take it back and their saying there's something new. When I asked what it would cost to finish the job, they say "expensive." On top of that Ms. King was so obnoxious about taking my money and failing to complete the work properly. BUYER BEWARE!

This MarineMax has very bad managers... I schedule to service my boat 3times and always when I called to reconfirm they said that I didnt had an appointment. After many times try I finitely took my boat for service... I took my boat on Tuesday and they never touch my boat till 1week after... I was one weekend without my boat just because they ware irresponsible and has a bad managment. My service adviser was Andrew (needs training/lots of it). So my boat was sitting at there shop for 2weeks to do a simple service. I also request Andrew to change all my light on thr cock pitch to bright white... I pick up my boat 15 days later and the lights ware not change. They charge me for the lights and I never got it. 2weeks pass and I called them to see whats going on with my lights.. No answer from Andrew (as usual). Then I called and I spoke to the service manager and I explain what was going on... Up to now 08/30/2014 I still don't have my lights that I pay for it. The MarineMax needs to have a better managment or otherwise will go down fast. I will send an email to all CEO and Investors so they are aware of what they doing with they company's reputation. I hope will never have to take my boat to MarineMax and if someone ask me about this company I will just tell my history.

AVOID THIS BUSINESS! We recently purchased a center console boat from this dealer. When we hooked the boat up to our vehicle the trailer lights didn't work. We were told, "too bad for you, you bought it now you have to go fix it. Our first stop was a trailer repair shop. When we launched the boat we immediately began to take on water - the scupper covers on the back of the boat were missing. We were also told that the engine had been completely serviced, We took the boat to our own mechanic who said that this was ABSOLUTELY FALSE. We ended up paying $400 to have the engine serviced. THEN, the oil pump went out and we are faced with an $1800 repair. The reason we bought our boat from this company is that we believed a business would be more reputable and honest than a seller that we did not know. Boy, were we wrong. I am posting this in the hopes that others will be able to avoid sharing our fate. I wish I could've read a review like this before I bought this lemon!!! If I could give them 0 Stars I would.

I got ripped off from this place twice. Paid to change spark plugs and coils and car broke down again a few months later and cone to find out that the car still had an original Nissan coil in it.. He didn't change all the coils that I paid him to do. I had to pay another shop to replace them again. This guy just rips people off!

Frank Abay, Andre, Jay, marcela

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