Auto repair service near Tamarac, FL

There are 452 auto repair shops near you in Tamarac, FL

Blow By Racing

0.0(0)

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9:00 AM - 5:00 PM

199 NW 28th St Ste 1, Boca Raton

Kramers Auto

0.0(0)

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24 hrs

4020 NW 1st Avenue, Boca Raton

THE AUTO DEALER ALTERNATIVE Complete Auto Repair European / Asian / Domestic Cars & Trucks

The J.A.P. Shop

0.0(0)

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24 hrs

90 NW Spanish River Blvd, Boca Raton

A J Auto Master Sales

1.0(6)
721 Cypress Pointe Dr W, Pembroke Pines

Wish I found this site before I bought the same 1968 Mustang in the review left here by TIM here 6 months ago. The car in question was advertised as a private seller on classiccars.com for a recently fully professional restored 1968 Ford Mustang Convertible. Once we inquired online, Eduardo (Edy) Arango reached out via 305-721-8989 as a private seller on classic cars website. He mentioned he has been getting many calls but will show me the car first. After agreeing to see the car, he gave me his home location where the car is located at 721 Cypress Pointe Dr E, Pembroke Pines, FL 33027 at the Grand Palms Residence Gated Community. We had checked in at a private residence showing our ID to get in. Once we looked at the car, we asked Eduardo questions on why he was selling the car, how long he had it, he had 2 other Mustangs, stating he needed to make room in his garage for another car he had outside, We asked why car was painted over in engine, muffler as things will be cover by paint to do proper inspection. He said , all classic cars get painted via engine and bottoms. He mentioned it is fully restored and required. Paint was not as mentioned in description as taken apart to paint car perfectly, but up close in hood and door as well as trunk it was not taken apart but painted over. Engine was painted and never taken out seen by overspray. After we agreed as he turned the car on that it was running, he drove the car then right back into his garage. We negotiated a price as he mentioned he had to ask his wife Monica Arango on a final price. Then she came out and stated that she can drop price from $29,900 to $27,500 and required a deposit to hold the car. At this time she went back in her house, when she returned she mentioned she was a DEALER and filled out a intent to purchase form. We were surprised and stated we thought Eduardo was selling the car. We asked as they have private seller on website. (Classic cars.com). She said we are going to sell the car as a dealer, we can do everything for you including title and tag. Stating they have someone at Airway Tag Agency to do it with no wait time. Agreeing these were mainly cosmetic for they year of the car, payment was processed with $2000 via Venmo with my wife’s phone. As they pitched that to hold the car since other buyers were coming. The next day we processed another $1000 until we could wire the balance. She requested $10,000 to be wired from bank into AJ Automaster INC as a bill of sale. The balance of $15,000 into her daughter’s personal bank account . (Wire receipts ) After picking up the car, reverse light on one side was not working. When I asked Ed, he said “Oh on these cars with so many years you are lucky if one works”. I looked at him as confused to a car the was fully professionally restored as advertised. Once the car was driven off trailer it died on my driveway and brakes barely stopped the car. The power steering could not turn the wheels. THE CAR STOPPED WORKING AFTER 5 MINUTES after we unloaded it. We video taped the whole experience. After doing a closer inspection under the passenger seat the metal sagged. Looking under the carriage it was painted and hard to see. The firewall had holes near engine on passenger side, hence the passenger would have not been protected in case of a fire. There appeared to be materials caulking and painted black to seal areas that would be a fire hazard. The transmission was stated as restored and slips on park, reverse and drive. When I called them that evening Ed mentioned to call him in the morning to go over issues. When we check the power steering oil was empty, we asked him about it he said “oh just put a little at a time so it won’t leak”. When asked about transmission slipping , he mentioned ”it is just a screw that must have got loose”. When asked about why the car did’t start he mentioned “ I do not know it was running when you picked it up”. We called tow company to put it back on trailer, he could not start the car either. The new top was replaced but the frame was original and did not close flush and was bent. They also mentioned an advantage of using them as a dealer they can do registration and title for you to save time vs buying from a private seller. They use a place far from there house as they have a connection mentioned by Monica. She would also save you on taxes, etc. This person came across as teacher from a prominent high school and was running a legit business. To trust them as they are a dealer so the process would be better. Nightmare as they run this game by flooring the car with auto finance company inc. Stay away!! Once they get caught as mentioning these reviews and EBAY BAN, they refund you stating they are repurposing the car for the full amount. Then when you sign title back, they give you a bill of sale for full amount. Then the wire back a less amount minus your deposit, title and tag. The angle is to make money on a non-refundable deposit. The connection at tag agency makes money and the flooring company does the same line of credit without seeing the car. They continue this with the same car or similar cars as you read other posts here. The state and county are well aware of AJ Auto Master as when I called to file a complaint. They have several complaints in the system. I am reporting them and going through all the legal process to get the rest of my refund and hopefully anyone reading this will avoid this sham.

JAP Tech

0.0(0)

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24 hrs

7701 Pines Boulevard, Pembroke Pines

AAMCO Transmissions

0.0(0)

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24 hrs

9880 Pines Boulevard, Pembroke Pines

Midas Pembroke Pines

0.0(0)
228 North Flamingo Road, Pembroke Pines
Callahan Auto Repairs

Callahan Auto Repairs

5.0(3)

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9:30 AM - 6:00 PM

5627 Dewey St, Hollywood

I was due for my 60K check-in for my 2102 KIA Rio (Rubee) and I was not prepared to pay what my dealership offered. So I took my little, Rubee, to Callahan Auto today. I met him in person and liked him immediately. He’s really sweet. He took the time to listen to my concerns, take a test drive with me and he did not treat me like a girl who knows nada about cars (which I am). He did the work and the bill was really reasonable. I was so happy and Rubee has a lot of pep in her step again. Can’t wait to hit the highway! I am totally going to recommend Callahan Auto to anyone who needs any auto repairs. They are great!

Auto Service Excellence (ASE) certification
Cassina Euro Motors

Cassina Euro Motors

5.0(2)

·

7:00 AM - 6:00 PM

2009 Grant Street, Hollywood

Claudio, I have to say you've done a fabulous job with my 1998 Saturn. He's running like a brand new Saturn you are . Also thank you again for bringing back to life my Jaguar, I thought I was going to sell it, there's no need. You will always have my business. Good luck Gregory Lind

Auto Service Excellence (ASE) certification

Ferrara Automotive Service Center

5.0(1)

·

24 hrs

2000 Sheridan St, Hollywood

Paul Ferrara is probably the last honest mechanic out there. The dealer had quoted me $1059 to fix my AC, he did it for $700, same warranty as the dealer.

L P Auto Body

5.0(1)

·

8:30 AM - 6:30 PM

5626 Dewey Street, Hollywood

The phone number is actually 754-204-7904. Loren is great, he worked with me and the insurance company to get my vehicle fix in a quick and efficient manner. I have recommended him to friends and family. My car is back to looking like new

Xtreme Automotive Repairs, Inc.

Xtreme Automotive Repairs, Inc.

5.0(1)

·

8:00 AM - 5:30 PM

5904 Funston St #B, Hollywood

Excellent service, great customer service, honest people, fairly priced. Have been a customer for 4 years now. Very happy! High trust relationship.

Auto Service Excellence (ASE) certification
BBB Accredited certification

Bear Transmissions

5.0(1)

·

24 hrs

2223 Pembroke Road, Hollywood

took my car 2004 Nissan Altima to bear transmission the car was slipping and not shifting, the gave me a good price and did not change it at all , picked up my car in 3 day and it was like a new car... thank you all at bear for the quick and good service , will recommend your shop to my friends!!!!

Auto Repair Pros - Hollywood

Auto Repair Pros - Hollywood

3.7(3)

·

8:00 AM - 5:00 PM

6031 Hollywood Blvd, Hollywood

I had a frustrating experience with Auto Repair Pros and Walter, the repair advisor. It's unacceptable that he failed to fix my car noise issue despite multiple visits and charges. I’m gonna explain now everything to make it clear! My issue was with some noise coming from engine, my repair advisor was Walter. I dropped off my car for the service, and in the end of the day Walter asked me to leave the car for another day, I said ok. The next day car wasn’t fixed. I rented a car. Eventually car was staying there for 6 days. I spent money for car rent which Walter promised me to cover because kept the car too for their fault and didn’t do. They changed so many things and eventually when I picked up my car I realized that the noise is still there. Walter told me that it can’t be fixed because it’s Nissan car and the mileage is already 120K. I have my warranty for my car, I paid my deductible which I have to pay and also Walter charged me taxes which I shouldn’t pay. I was ok, paid it and got my car back thinking let’s see what’s going on. Next days I was checking my car and after few days I realized that that the problem was with motor mount which auto shop didn’t find and didn’t fixed. I sent car again to that shop and explain the issue to Walter again, he agreed with me and took my car again for the service. In the end of the day when I was picking up my car Walter said me they changed the motor mount but the noise was still there, Walter said there’s nothing they can do with that. Again I paid deductible and taxes and left the shop. I was very disappointed and upset about the service. A week later I decided to go to the official Nissan dealership service and after diagnostic they told me that the issue is with motor mount which is never been charged. They changed the motor mount and the issue was resolved and I never hear the noise again! So I’m very disappointed with service and Walter, who was lying me about everything, he charged me for taxes which I shouldn’t pay, according my agreement I’m only paying for deductible 100$. He promised me to cover my rental which wasn’t covered( I realized this when I called to warranty company and calculated everything, however invoice that Walter gave me says he deducted 200$ for rental) and eventually he didn’t fix my car! I’m thinking about to talk to my attorney about this case, because its not appropriate to lye customers like this.

Auto Service Excellence (ASE) certification

Pep Boys

3.0(2)
2721 Stirling Rd, Hollywood

This location had recently hired a new mechanic, who is EXCELLENT. That is the reason for my 5-star rating. He had done several extensive repairs on my car at his previous work place. He KNOWS his work inside and out, is always professional, always ready to answer as many questions as you may have and explain in detail. He does not cut corners and will try to save you money whenever possible. If you come here, ask for him. His name is John, and he is a Caucasian guy with a goatee who works weekday afternoons.

Roadmedix

Roadmedix

1.0(1)

·

24/7 AM -

Mobile Auto Repair, Hollywood

this is a mickey mouse company! the Micky mouse that came to help me on the road did a damage to a brand new car! he came with a sedan to help a transit! with flip flop and tank! ridicules! if you care about your car dont call, dont walk, RUN

Auto Service Excellence (ASE) certification

Marka Tires & Auto Repair

1.0(1)

·

8:00 AM - 6:00 PM

300 N State Rd 7, Hollywood

We decided to find service for change oil and tire rotation. We bought a voucher for "Marka Tires and Auto Repair". I did not make an appointment, so they were busy that day and I was told that there is a choice for me to either come other day by appointment or wait about an hour. I decided to wait. They really began with my car in an hour. I asked them to re-learn TPMS after the tier rotation. In all other places we have been before it was done on regular basis without any additional price and it usually takes 5-7 min. Here I was told that it is not included in voucher and it will take about an hour and will cost me $95. I called to my husband and we decided that $95 it is too much for the work that usually is complementary and takes 5-7 minutes (even we do it ourselves without special equipment). I asked Marko specifically that according to the voucher it will be synthetic oil and manager Marco told me that it is correct. During the service I took a look on my car and realized that the oil they were going to put in my car is not synthetic!!! The manager Marco (or maybe he is the owner of the place) noticed that I am looking and immediately stood between me and the car and shielded the view. When Marco moved away I saw that the mechanic removed the box with oil, which he wanted to put in my car and brought another oil in a completely different package. After some time, manager Marco called me to the repair area and showed that they were pouring synthetic oil. I said that I saw that they wanted to pour not synthetic oil, to which Marco replied that he had stopped the mechanic. So, guys if you ever decided to change oil in this place: watch by yourself with your own eyes what kind of oil they are going to put in your car!!! After the service is done, I got into the car and saw that some yellow dashboard icon had started to burn. I phoned my husband and he told me that this is a motor icon. I showed this dashboard icon to the manager Marco, Marco told me "that this is motor", I answered "yes, this is motor, but this icon did not glow when I arrived". He told me that he did not believe me but decided to check what it was. It turned out to be an error of the O2-heater controller. I was told that it has no connection with the oil change. I talked to my husband again by phone and my husband told me to ask the mechanic to reset this error so we could monitor if the icon light up again. When I approached the manager in response to my request, he began to point his finger at me and sad that I am lying, and I am a liar! It was insult! I told him that it is abuse (I made step back and I raised my voice to stop him). He told me that it is not abuse. I told him that it was him who was caught with the incorrect oil. He waved to me and left... Service with fraud and disgusting insulting attitude to call a customer a liar!!!

Auto Service Excellence (ASE) certification

Simonson Foreign Car Service, Inc.

1.0(1)

·

9:00 AM - 5:00 PM

720 S Dixie Highway, Hollywood

Convertible top not working that Mitsubishi claimed only needs center cylinder but no longer has part. Ronin insists on ordering the part. He apologizes for delay after couple of weeks. Tells me he will discount a day car rental. He then claims the left cylinder is also needed. So I purchased this part online. Next week, he claims might as well get the right side leaking a little to do it right. So purchase 3rd cylinder. His wife claimed no work is done without a written estimate. When asked for it, Ronin says she is too busy. It will only be a couple hours labor, but I have a free oil change, and car wash with a year guarantee. Online estimate of auto repair is $80-$120 by dealers. So pickup car with $600 cash and notice a ping in the fender with nicks. He denies responsibility. Then,top does not close up after 2 days. Ronin finally claims the 3 parts installed work, but now need 2 block cylinders costing $400 each, and refuses further work with rebuilt parts. You be the judge of this crook.

A & M Tires

0.0(0)

·

9:00 AM - 5:00 PM

4241 N State Rd 7, Hollywood
University Auto Center

University Auto Center

0.0(0)

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8:00 AM - 5:00 PM

3303 N University Dr, Hollywood
Auto Service Excellence (ASE) certification

Quickly schedule service with University Auto Center

United Auto Service

0.0(0)

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9:00 AM - 5:00 PM

1100 Florida 7, Hollywood

J.N.L. Auto Repair

0.0(0)

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9:00 AM - 5:00 PM

400 N State Road 7, Hollywood
Oil Change To You

Oil Change To You

0.0(0)

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9:00 AM - 5:00 PM

Mobile - We Come to You!, Hollywood

The Taverna Collection

0.0(0)

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Closed

1190 N Dixie Hwy, Hollywood

Jumbo Automotive

0.0(0)

·

24 hrs

1205 N 21st Avenue, Hollywood

Auto repair reviews near you

5.0

This location had recently hired a new mechanic, who is EXCELLENT. That is the reason for my 5-star rating. He had done several extensive repairs on my car at his previous work place. He KNOWS his work inside and out, is always professional, always ready to answer as many questions as you may have and explain in detail. He does not cut corners and will try to save you money whenever possible. If you come here, ask for him. His name is John, and he is a Caucasian guy with a goatee who works weekday afternoons.

Mariya
Pep Boys Logo

Pep Boys

Hollywood area

5.0

Paul Ferrara is probably the last honest mechanic out there. The dealer had quoted me $1059 to fix my AC, he did it for $700, same warranty as the dealer.

T
Ferrara Automotive Service Center Logo

Ferrara Automotive Service Center

Hollywood area

5.0

took my car 2004 Nissan Altima to bear transmission the car was slipping and not shifting, the gave me a good price and did not change it at all , picked up my car in 3 day and it was like a new car... thank you all at bear for the quick and good service , will recommend your shop to my friends!!!!

Eli
Bear Transmissions Logo

Bear Transmissions

Hollywood area

5.0

Excellent service, great customer service, honest people, fairly priced. Have been a customer for 4 years now. Very happy! High trust relationship.

Joel
Xtreme Automotive Repairs, Inc. Logo

Xtreme Automotive Repairs, Inc.

Hollywood area

5.0

The phone number is actually 754-204-7904. Loren is great, he worked with me and the insurance company to get my vehicle fix in a quick and efficient manner. I have recommended him to friends and family. My car is back to looking like new

Stacy
L P Auto Body Logo

L P Auto Body

Hollywood area

5.0

I was due for my 60K check-in for my 2102 KIA Rio (Rubee) and I was not prepared to pay what my dealership offered. So I took my little, Rubee, to Callahan Auto today. I met him in person and liked him immediately. He’s really sweet. He took the time to listen to my concerns, take a test drive with me and he did not treat me like a girl who knows nada about cars (which I am). He did the work and the bill was really reasonable. I was so happy and Rubee has a lot of pep in her step again. Can’t wait to hit the highway! I am totally going to recommend Callahan Auto to anyone who needs any auto repairs. They are great!

Joyce
Callahan Auto Repairs Logo

Callahan Auto Repairs

Hollywood area

5.0

Claudio, I have to say you've done a fabulous job with my 1998 Saturn. He's running like a brand new Saturn you are . Also thank you again for bringing back to life my Jaguar, I thought I was going to sell it, there's no need. You will always have my business. Good luck Gregory Lind

Greg
Cassina Euro Motors Logo

Cassina Euro Motors

Hollywood area

1.0

this is a mickey mouse company! the Micky mouse that came to help me on the road did a damage to a brand new car! he came with a sedan to help a transit! with flip flop and tank! ridicules! if you care about your car dont call, dont walk, RUN

Banji
Roadmedix Logo

Roadmedix

Hollywood area

1.0

We decided to find service for change oil and tire rotation. We bought a voucher for "Marka Tires and Auto Repair". I did not make an appointment, so they were busy that day and I was told that there is a choice for me to either come other day by appointment or wait about an hour. I decided to wait. They really began with my car in an hour. I asked them to re-learn TPMS after the tier rotation. In all other places we have been before it was done on regular basis without any additional price and it usually takes 5-7 min. Here I was told that it is not included in voucher and it will take about an hour and will cost me $95. I called to my husband and we decided that $95 it is too much for the work that usually is complementary and takes 5-7 minutes (even we do it ourselves without special equipment). I asked Marko specifically that according to the voucher it will be synthetic oil and manager Marco told me that it is correct. During the service I took a look on my car and realized that the oil they were going to put in my car is not synthetic!!! The manager Marco (or maybe he is the owner of the place) noticed that I am looking and immediately stood between me and the car and shielded the view. When Marco moved away I saw that the mechanic removed the box with oil, which he wanted to put in my car and brought another oil in a completely different package. After some time, manager Marco called me to the repair area and showed that they were pouring synthetic oil. I said that I saw that they wanted to pour not synthetic oil, to which Marco replied that he had stopped the mechanic. So, guys if you ever decided to change oil in this place: watch by yourself with your own eyes what kind of oil they are going to put in your car!!! After the service is done, I got into the car and saw that some yellow dashboard icon had started to burn. I phoned my husband and he told me that this is a motor icon. I showed this dashboard icon to the manager Marco, Marco told me "that this is motor", I answered "yes, this is motor, but this icon did not glow when I arrived". He told me that he did not believe me but decided to check what it was. It turned out to be an error of the O2-heater controller. I was told that it has no connection with the oil change. I talked to my husband again by phone and my husband told me to ask the mechanic to reset this error so we could monitor if the icon light up again. When I approached the manager in response to my request, he began to point his finger at me and sad that I am lying, and I am a liar! It was insult! I told him that it is abuse (I made step back and I raised my voice to stop him). He told me that it is not abuse. I told him that it was him who was caught with the incorrect oil. He waved to me and left... Service with fraud and disgusting insulting attitude to call a customer a liar!!!

Viacheslav
Marka Tires & Auto Repair Logo

Marka Tires & Auto Repair

Hollywood area

1.0

Convertible top not working that Mitsubishi claimed only needs center cylinder but no longer has part. Ronin insists on ordering the part. He apologizes for delay after couple of weeks. Tells me he will discount a day car rental. He then claims the left cylinder is also needed. So I purchased this part online. Next week, he claims might as well get the right side leaking a little to do it right. So purchase 3rd cylinder. His wife claimed no work is done without a written estimate. When asked for it, Ronin says she is too busy. It will only be a couple hours labor, but I have a free oil change, and car wash with a year guarantee. Online estimate of auto repair is $80-$120 by dealers. So pickup car with $600 cash and notice a ping in the fender with nicks. He denies responsibility. Then,top does not close up after 2 days. Ronin finally claims the 3 parts installed work, but now need 2 block cylinders costing $400 each, and refuses further work with rebuilt parts. You be the judge of this crook.

Nico
Simonson Foreign Car Service, Inc. Logo

Simonson Foreign Car Service, Inc.

Hollywood area

1.0

Wish I found this site before I bought the same 1968 Mustang in the review left here by TIM here 6 months ago. The car in question was advertised as a private seller on classiccars.com for a recently fully professional restored 1968 Ford Mustang Convertible. Once we inquired online, Eduardo (Edy) Arango reached out via 305-721-8989 as a private seller on classic cars website. He mentioned he has been getting many calls but will show me the car first. After agreeing to see the car, he gave me his home location where the car is located at 721 Cypress Pointe Dr E, Pembroke Pines, FL 33027 at the Grand Palms Residence Gated Community. We had checked in at a private residence showing our ID to get in. Once we looked at the car, we asked Eduardo questions on why he was selling the car, how long he had it, he had 2 other Mustangs, stating he needed to make room in his garage for another car he had outside, We asked why car was painted over in engine, muffler as things will be cover by paint to do proper inspection. He said , all classic cars get painted via engine and bottoms. He mentioned it is fully restored and required. Paint was not as mentioned in description as taken apart to paint car perfectly, but up close in hood and door as well as trunk it was not taken apart but painted over. Engine was painted and never taken out seen by overspray. After we agreed as he turned the car on that it was running, he drove the car then right back into his garage. We negotiated a price as he mentioned he had to ask his wife Monica Arango on a final price. Then she came out and stated that she can drop price from $29,900 to $27,500 and required a deposit to hold the car. At this time she went back in her house, when she returned she mentioned she was a DEALER and filled out a intent to purchase form. We were surprised and stated we thought Eduardo was selling the car. We asked as they have private seller on website. (Classic cars.com). She said we are going to sell the car as a dealer, we can do everything for you including title and tag. Stating they have someone at Airway Tag Agency to do it with no wait time. Agreeing these were mainly cosmetic for they year of the car, payment was processed with $2000 via Venmo with my wife’s phone. As they pitched that to hold the car since other buyers were coming. The next day we processed another $1000 until we could wire the balance. She requested $10,000 to be wired from bank into AJ Automaster INC as a bill of sale. The balance of $15,000 into her daughter’s personal bank account . (Wire receipts ) After picking up the car, reverse light on one side was not working. When I asked Ed, he said “Oh on these cars with so many years you are lucky if one works”. I looked at him as confused to a car the was fully professionally restored as advertised. Once the car was driven off trailer it died on my driveway and brakes barely stopped the car. The power steering could not turn the wheels. THE CAR STOPPED WORKING AFTER 5 MINUTES after we unloaded it. We video taped the whole experience. After doing a closer inspection under the passenger seat the metal sagged. Looking under the carriage it was painted and hard to see. The firewall had holes near engine on passenger side, hence the passenger would have not been protected in case of a fire. There appeared to be materials caulking and painted black to seal areas that would be a fire hazard. The transmission was stated as restored and slips on park, reverse and drive. When I called them that evening Ed mentioned to call him in the morning to go over issues. When we check the power steering oil was empty, we asked him about it he said “oh just put a little at a time so it won’t leak”. When asked about transmission slipping , he mentioned ”it is just a screw that must have got loose”. When asked about why the car did’t start he mentioned “ I do not know it was running when you picked it up”. We called tow company to put it back on trailer, he could not start the car either. The new top was replaced but the frame was original and did not close flush and was bent. They also mentioned an advantage of using them as a dealer they can do registration and title for you to save time vs buying from a private seller. They use a place far from there house as they have a connection mentioned by Monica. She would also save you on taxes, etc. This person came across as teacher from a prominent high school and was running a legit business. To trust them as they are a dealer so the process would be better. Nightmare as they run this game by flooring the car with auto finance company inc. Stay away!! Once they get caught as mentioning these reviews and EBAY BAN, they refund you stating they are repurposing the car for the full amount. Then when you sign title back, they give you a bill of sale for full amount. Then the wire back a less amount minus your deposit, title and tag. The angle is to make money on a non-refundable deposit. The connection at tag agency makes money and the flooring company does the same line of credit without seeing the car. They continue this with the same car or similar cars as you read other posts here. The state and county are well aware of AJ Auto Master as when I called to file a complaint. They have several complaints in the system. I am reporting them and going through all the legal process to get the rest of my refund and hopefully anyone reading this will avoid this sham.

Peter
A J Auto Master Sales Logo

A J Auto Master Sales

Pembroke Pines area

1.0

I had a frustrating experience with Auto Repair Pros and Walter, the repair advisor. It's unacceptable that he failed to fix my car noise issue despite multiple visits and charges. I’m gonna explain now everything to make it clear! My issue was with some noise coming from engine, my repair advisor was Walter. I dropped off my car for the service, and in the end of the day Walter asked me to leave the car for another day, I said ok. The next day car wasn’t fixed. I rented a car. Eventually car was staying there for 6 days. I spent money for car rent which Walter promised me to cover because kept the car too for their fault and didn’t do. They changed so many things and eventually when I picked up my car I realized that the noise is still there. Walter told me that it can’t be fixed because it’s Nissan car and the mileage is already 120K. I have my warranty for my car, I paid my deductible which I have to pay and also Walter charged me taxes which I shouldn’t pay. I was ok, paid it and got my car back thinking let’s see what’s going on. Next days I was checking my car and after few days I realized that that the problem was with motor mount which auto shop didn’t find and didn’t fixed. I sent car again to that shop and explain the issue to Walter again, he agreed with me and took my car again for the service. In the end of the day when I was picking up my car Walter said me they changed the motor mount but the noise was still there, Walter said there’s nothing they can do with that. Again I paid deductible and taxes and left the shop. I was very disappointed and upset about the service. A week later I decided to go to the official Nissan dealership service and after diagnostic they told me that the issue is with motor mount which is never been charged. They changed the motor mount and the issue was resolved and I never hear the noise again! So I’m very disappointed with service and Walter, who was lying me about everything, he charged me for taxes which I shouldn’t pay, according my agreement I’m only paying for deductible 100$. He promised me to cover my rental which wasn’t covered( I realized this when I called to warranty company and calculated everything, however invoice that Walter gave me says he deducted 200$ for rental) and eventually he didn’t fix my car! I’m thinking about to talk to my attorney about this case, because its not appropriate to lye customers like this.

Eugene
Auto Repair Pros - Hollywood Logo

Auto Repair Pros - Hollywood

Hollywood area