Auto repair service near Frankfort, KY

First visit had quick diagnosis for expensive repair, then after work was completed they found another much simpler issue which could have been cause of initial problem, casting doubt on initial diagnosis. Did the secondary work at no extra charge. Was quick, work complete within 1 week of initial call to schedule. Second repair, removed broken glow plug. Initially quoted one price, then was increased during service. Upon completion, found new body damage to vehicle. Had to review camera footage to take responsibility for damage. Once agreed to, shop repaired damage within 2 days. Paint issues remain (deep scratches) but body damage repaired no charge.

DO NOT BUY A CAR FROM EAST MAIN ST. AUTO!!! Owner will not help you at you all. Please people, DO NOT BUY A CAR FROM EAST MAIN ST. AUTO.

Things were broken in the car while at Bob Allen Dodge. Bob Allen also returned my vehicle late. The several hundred dollar computer had to be replaced again within a year. They did terrible service and terrible work. (My friend says they messed up the transmission in their van, too)

Wonderful experience. Everyone is kind and helpful. The place is very clean and Shawn did awesome work on my VW.

Mark came highly recommended by Charlies Auto Center (no slouches themselves). I have an 18 year old Chevy truck with no frills and a manual transmission. Vehicles that age develop "issues" and Mark has taken care of them all quickly, expertly, and at a very reasonable price. He's friendly, knows his stuff, and honest as the day is long. I wouldn't consider going anywhere else.

In May 2019, I took my classic Mercedes 560SL to European Auto Livery. Before choosing them as my service center, I called about six or seven other repair shops. I chose European Auto Livery solely on the way that Bill Flynn (the manager) spoke with me over the phone. His enthusiasm and love for these German cars shone as clear as day through the way that he spoke with me. It is also for that reason that I did not choose any of the other service centers that I called. I am very happy that I decided to make use of EAL's services. They were efficient, highly knowledgeable, and went beyond what was expected of them. Throughout my engagement with them, they were transparent and honest. Never before have I met such honest and helpful mechanics before. As an amateur expert on the R/C107 series Mercedes, I knew immediately that they had the knowledge and expertise to deal with such a car. I was also completely aware that they were not trying to deceive me in any way. Despite their hourly rates being slightly expensive, I know that I am getting more than what is expected. It is worth the investment to have enthusiastic and experienced technicians work on your car! I will, for as long as I can, only use EAL as my repair specialists. I could not recommend them more highly!