Auto repair service near Cedar Crest, NM

My TDI Sportswagen had a bizarre issue that stumped everyone. University VW's service team committed themselves to resolving the problem, going as far as bringing in assistance from VW America. In the end they diagnosed the issue and resolved the problem. Their commitment exemplifies customer care at its finest.

I’ve been going to Hans Wittlers for 20 years and will probably never take my foreign car to another mechanic. Their pricing is reasonable, definitely much better than the dealerships. They treat you very well and work with you. Roger and Andres have always been excellent! They are professional and definitely do not recommend unnecessary services just to make $. To sum it up, thank you for the years of great service! See you soon for the next maintenance. Again, Thank you! Rebecca Rockett

Please do NOT use this shop! I broke down in Albuquerque I live in Moriarty. I called 8 to 8 and Rebecca the owner was very nice during this phone call and proceeded to tell me "that the diagnostic fee would be $50 if they fix it and $150 or more if they don't". I said "ok no problem". She called the next day and told me "it would be over a $1,000 to replace my fuel pump". She then told me "she already ordered the fuel pump". I said "what I didn't agree to that price. That is a lot more then I was willing to pay" and Rebecca the owner said "then ok you dont have to pay for the pump but it's going to be $392.77 for the diagnostic fee". I then said "what? That's insane for just a diagnostic fee". Rebecca the owner then started calling me "dude" and randomly naming off a list of things they supposedly did to diagnosed my car that took over 4 hours of the day. She continued to call me "dude" and being so unprofessional, and combative I couldn't believe it. I had to go into the shop with a Moriarty police officer because I knew with the unprofessional manner that Rebecca the owner conducts herself there would be a confrontation. Thank God for the officer being there because she kept telling me to "stop running my mouth" because I was telling her "I'm done with this conversation to just ring me out". She then said "I'm not accepting your card you must bring cash". I looked at the cop and the cop looked at me and said "just comply. Her shop her way" I said "ok". I went and got the cash and the officer completed the transaction for me. The officer also told me "he responded to a call for the same exact reason before to this auto shop". Please do NOT use this shop!

After terrible experiences with Rich Ford, we read great reviews about One Stop Auto Care and decided to try them out. Could not be more impressed by their customer service and knowledgeable staff. My car is running perfectly and the "issue" Ford recommended I fix did not exist. Will be returning for regular service with my car.

I was recommended by neighbors who had the opportunity to have their autos serviced by the Wyoming Service Center. The Owner/Manager brings a world of experience to auto maintenance and repairs. Over a period of 4+ years, I used the Wyoming Service Center maintain our family autos with satisfaction. I most liked that the jobs were completed on time and that at the time of pick-up, Alan Bowers went over the service, and had the old parts removed on hand that were replaced by new ones. He took the time to review details of the work with practical suggestions for keeping our autos in excellent condition. MB

Very happy with the system installed on my F-250. Friendly and prompt service. High quality work.

This shop is great! They are real, honest, competent and friendly people who had us back on the road in spite of their full schedule of locals. As travelers we were very grateful to find them and appreciated their services many, many miles down the road.

Anthony and his crew have always been amazing. They access the problem, give you a quote over the phone and get to work. Our family has been going there for years and we have never had any problems. Anthony has been very honest and fare with his prices. Often times we have dropped off our cars and picked up in the evening. Anthony will back up any repairs he has made if necessary at no charge. He is one of the last honest businessmen. BLUE CASTLE AUTO IS THE BEST!!!!! Phillip, Robin and Family

Guys are very knowledgeable and repaired my truck for a fair price.

Very satisfied with the work done on my vehicle!! I recommend this shop to be a top body shop in Albuquerque!! I shopped around and i'm so glad I chose Gilson's. I will definitely bring my vehicles here for any collision, mechanical, glass or any questions I have about my car I'm confident they will help me Thanks Gilson's

Incredible service, great crew very professional and quite reasonable. Most importantly I trust them completely!

Can we apply for financing on the internet. email dollface342002@yahoo.com My name is Angela

Every time I have gone into Jim’s shop I have left completely satisfied with the results and progress done to my car. I greatly appreciate the “above and beyond the call of duty” work ethic they produce. Each time I have had some work done on my car they also find something else that needed to be looked into. I can’t tell you how many times I am thankful for that and how it has saved my road trips. I went in for spark plugs and they also informed me and repaired a timing belt that otherwise would have gone unchecked. Awesome work.

I have been to Milo on numerous occasions and he was always honest and did top quality work. I was once told by Big O Tires I needed new struts so I took my car to Milo's and he assured me my struts were fine. He could have easily taken advantage but he did not. I wish he lived here in Portland so I could still take my car to him!

It was very clean and professional! I was very pleased with the work and recommend this shop to anyone!

I have to hand it to Chuy Martinez over at AE on Corrales Road. He helped this damsel in distress with honesty, a great willingness to fix a problem, making accommodation for me on a busy day and for not gouging me on the cost. I had a mechanic install my new deck and speakers and I wound up with some issues. Chuy diligently dug into my car dash eagerly, deftly and intelligently to get the diagnostic done- for free! Once the problem was ID'ed, he double checked the whole system and set his technician, Jo-Jo, to the task. With a brilliant usage of time management, my stereo was up and running in no time at all, wired safely and correctly, and a full report of what had gone wrong was explained to me. The honest diagnosis revealed a lot about my mechanic, and I am now making an informed business decision on said mechanic's future employment based on that information. I am grateful for that. The bill at the end of the whole ordeal was laughably small. I was expecting to be raked over coals. My complements to the fellas all around! I was a little dubious about going to AE, but found it very satisfying. When I need more speakers installed, and maybe tint, I will give Chuy a call once again.

Quality work, friendly staff, manager's technical knowledge is outstanding. I will continue to return to this shop. If you have a Volvo this is the place to take it!

Super nice people, fast service and reliable. Fast towing. Good communication. You will pay well for this, though, huge mark up on the EGR valve ($355.39)and well charge labor ($294.50). Make sure you can afford them.

Went to the dump on Eubank so many times for them to fix their bad job on my Honda Element windshield back in Sept. What a mstake that was. I should have gone to Safelight like everyone told me. They didn't seal the windshield correctly. I had to go back and waste two hours of my life sitting there in that FILTHY dump. Then... I found out my clips were broken on the outside pillars of the windshield, they said oh yeah they're broken... but they ddnt DISCLOSE that to me that they BROKE my clips... I had to find out. So then you know, oh Ill order the clips.. then I see that they're only providing clips for one side but BOTH pillars are broken. Yeah, then they tell me that I MYSELF broke the pillars and clips.... YEAH because I FIXED MY OWN WINDSHIELD, right? I went back today and the owner told me I broke them myself or "maybe your brother broke the other side when he fixed the other side" and I was in disbielief. Wouldn't you want to make your customer happy? Instead of accusing them of breaking something I went there to get fixed and you broke? DO NOT GO HERE. GO TO SAFELIGHT of JIFFYLUBE to get a REAL PROFESSIONAL JOB DONE. NEVER RETURN phone calls from the "owner" and acuse you of stuff... NOT THE WAY A CUSTOMER WANTS TO BE TREATED.

I had scheduled them to come out and replace my ignition lock, which is the key and tumbler. I had first spoke with someone on a Monday and a next appointment time available. I advised I would have to verify because I would be at work and wouldn't be able to be there. I called back within 20 minutes and left a message. I ended up calling 3 more times that day and no response, left message each time. I called the following morning, no one returned my messages, and spoke with a person who set up for an appointment which was for a different day but still took the appointment. I figured they forgot about me or another appoinment was scheduled since no one returned my call and apparently gave my appointment away. I advised numerous times that I would not be there due to work and that the vehicle was at a family members house. My appointment was to be at 10 am they were an hour late, I got a call about 10 minutes prior to my appointment that they would be there late. When they got there I get a call from my family member that they won't do it due to Federal law, and the registered owner needed to be there. That is fine but I explained myself and the situation numerous times prior to the appointment. My family and the person who came to the house got in to an argument and he refused to give me service. I called back to see what happened and apologize for the situation, instead the worker continued to argue with and even told me I don't know who I'm ******* with and that I need to watch out because he has my address. I didn't use profanity or argue with him but he continued to threaten and use profanity. I don't recommend them and I plan on filing a complaint with BBB because this was uncalled for. You can't operate under a business and threaten clients, regardless if you gave them service or not. Do not use these people, they are rude and act like thugs when an issue occurs. On top of that I had to continually call after initially speaking with someone to just get in contact. Long story short bad service, bad people skills, and even worse when it came to customer service or lack thereof.