Auto repair service near Loyalhanna, PA

It was worth it.

Terrible all around - horrible customer service and have a knack for finding phantom problems. Would give a 0 star rating if available

I got my front breaks changed here. When I got my car back the steering wheel started shaking. It got to the point where I found the vehicle unsafe to drive. I did some research online and found that can be caused by loose lug nuts. Sure enough, I checked the lug nuts on the driver's side tire. Three out of the five I took off with my hand. They were never torqued. The tire could've come off on the freeway and then I might not be here to leave this review. I called meineke up and told them what I found. The man on the phone was totally unhelpful. First, he tried to assure me that they took my car for a test drive. Then he kept asking me what I wanted him to do about it. He didn't offer any sort of refund, or offer to speak to the mechanic about the oversight. He did offer to tighten my lug nuts if I drove my vehicle down to them (not safe). The conversation ended with him saying "What do you want me to do about it?" and I told him that I was going to leave a negative review online because people should know about this. It was then that he hung up on me. My voice wasn't raised. I was direct but still respectful. I've never been hung up on by a professional. I contacted corporate. They got in touch with the owner who offered to torque my lug nuts and teach me how to use some lug nut torque tool. I torqued the lug nuts correctly, it was their mechanic that forgot to torque them.

I wish I could give this dealer No Stars on this survey I am a shopper and got the worst deal at Kenny Ross Ford from there "sales manager" of the five dealerships I went to. I believe the "sales manager made a example to his sales staff how to handle a informed shopper to make you feel you no nothing about what your car is worth. Shopping at Kenny Ross Ford was a total waste of 2 hours of my time. I bought a new ford at another dealer in Westmoreland County for $2000.00 less at another dealer. They are still living in the past when car dealers screwed there customers on price. Go to another dealer in the area that are honest. I cannot believe how badly I was treated. You will save money and not be lied to. Hope this review saves you the waste of your time.

I wanna give Pepboys in monroeville zero stars because they have no idea what they are doing. They just try to rob people I went to get my car inspected everything was fine but failed the inspection because my front tires they think was getting bad and headlights bulbs wernt in right position. Fine I got it fixed got new tires and went back and then front break pads are bad this is rediculous I left my job to get these things done and after waiting for two hours and then had to contact them my self that what's taking so long then gotta find out pads are bad like wow..... Which I don't even believe it was my cars pads. pep boys in monroeville is just trying to rob as many customers as they can to make money. I don't think I'll be ever coming back to this place and neither I will recommend anyone because of there customers service and there work.