Auto repair service near Helotes, TX

So sorry to be writing this, as we LOVE Tim Duncan, but he needs to know the shoddy details of his shop! My daughter paid for striping to be done on her car in May of 2015. The striping was wrinkled and looked bad after a couple months. My daughter called REPEATEDLY to request a time for the striping to be redone. She was told by "MIKE K." time & time again, to call back, because his "installer" had to match the stripe and he did not know what color it was, even though it was only a few months prior. My daughter was told repeatedly that she would have to WAIT for the installer to fit her into HIS schedule. EIGHT MONTHS later, when NO phone calls were being returned, we finally get a hold of "MIKE" again. He stated there would be a COST for the installer's time, for redoing the bad striping, even though we had a "5 Year" warranty, which we actually had to REQUEST in writing on the day of the install. VERY BAD SERVICE and RUDE People would take our calls and give no information, except to say, call back another time. Finally, after contacting "MIKE" and told him we have limited time between jobs to juggle transportation, my daughter left her car at their lot for a week, while on a business trip. "MIKE" forgot where he told her to put the keys to her car and seemed confused when we called. It is my guess they do this kind of thing very often! Finally, the installer got the job done, but they hardly acknowledged us at the front desk, and just drove her car to the front, so much as to say, here is your car, don't let the door hit you on the way out! We left without so much as a hello or goodbye! Thankfully, they did not request that we pay a cost for the installer's time, because they would be HARD PRESSED for that! Would NEVER go through those hoops again or do business with them again!

Watch the prices and dont get short changed. The people there will try to over charge you or not give you the correct change back. they always do that, with the "Exception" of the nice older lady working mornings.

If you are ready to hand over your money to inexperience mechanics that do damage to our truck and a owner who doesn't return your calls then this is the place to go!! Do your research visit all the reviews there is a reason why this place is always switching management! This place gets an F on the BBB website!!

I went to change my wheel bearing out and the man at the register in the servicing area for automobiles was telling me to get an aligment. Im like WTF??? BTW I know my way around a engine i just didnt have a jack or a stand to lift the car and do it myself. They ALWAYS try to sell or OVERPRICEA the service you need!

well if you want an engine swap they can do that but if your gonna want it put back the same way they are not the people you want to trust fast service but very very half assed job. didnt even test drive it as long as the engine was in they are pretty much done with you ' just because you have all the tools doesnt mean your a mechanic i could have gone to a chop shop and would have recieved same service

DO NOT take your car to Fernando Gutierrez! He used to be so fair & honest. He always seemed to give me a good price & quick service. He seemed to actually care about his customers. But lately, over the last year or so, he has changed. The last couple of times I took my car to him he couldn't figure out what was wrong even after driving the car with me and my pointing out what it was doing wrong. But I still gave him the benefit of the doubt & recently took my daughter's car to him to fix a broken axle. He charged her $484. After the repair it didn't feel right & she took it back the next day. He said he looked at it, drove it, and couldn't find anything wrong. Again he wanted to drive it with her for her to point out what she was feeling even though she felt this should have been obvious. She took her car to the Ford Dealership where they immediately found that the axle was installed incorrectly, the front wheel was loose and wobbly, & the motor was resting on the frame! A screw was inserted crookedly, stripping the threads in the axle assembly. The wheel was damaged beyond repair from the loose lug nuts. She could have been killed if she had taken it on the freeway! The wheel would have flown off! He refuses to admit any wrong doing even though he let it slip that he did not do the work or look at it himself. He refuses to give even a partial refund. The repair cost at Ford is $2800 + tax to fix the damage he caused by his negligence. She could have been killed! And all he could say was, "I don't know what happened. Bring it back to me and I'll fix it right this time." He already had a second chance and didn't even look at it. Who, in their right mind would take it back to him again????????

I bought a VW from George's that was supposed to take two weeks to get ready while the "engine was rebuilt". It wound up taking almost two months. The engine died on the way home. After he supposedly fixed it, it still kept stalling and not idling. When I complained he told me that the car was sold with no guarantees and to fix it myself. I got less than 1000 miles on the engine before it blew. When I called George he told me that I could pay him to fix it. When I explained how he sold me a car with a new rebuilt engine he told me tough luck (in so many words). After paying a premium price for the car I wasn't about to take it back to George. I wound up taking it to another shop in San Antonio that has a much better reputation. He disassembled the motor and showed me how it had not been rebuilt and in fact was just a worn out motor that George tried to pass off as a rebuild. I have no idea how he has maintained a 5 Star rating. If you don't believe my review please call and talk to the folks in the VW club as well as various local VW auto parts stores. George's Buggy Shop is infamous. On the plus side his sons seem to be nice kids. I had to fix the repairs they made anyhow myself. At least they were well spoken and polite. So is George until you want him to back up his "work". I've owned over 70 air-cooled VWs, managed a large air-cooled VW parts warehouse, and have worked for VW of America. I've never run across, what I consider to be, a bigger crook than George's Buggy Shop.

Had been highly recOmmended but when I got my car back power steering was still leaking and the car didn't feel like anything had been done. When taken back they tried to tell me the power steering wasn't leaking it was the transmission. My transmission was fine. He wanted to sell me a car he was selling instead of fixing mine.

I would not recommend this place to any person(s) looking to buy a vehicle. They do not like to refund any money back and when they finally do they do not give the full amount back. I was going to purchase a 2001 Audi and I gave a 1600 deposit. I was not allowed to take the car off the lot due to not having insurance on the vehicle because it was late in the day to purchase insurance. The next day I lost my job and was not able to make payments so I called Yvonne to inform her of the mishaps and ask for my down payment back and her response was,"We don't give refunds back." I told her that i did'nt even have the car in my possesion and it was still on their premises. Yvonnes response was,"Well I will see what I can do for you. I will talk to the owner." When i arrived to talk to her she said that she can refund me 1400 of my deposit and charge me 200 for processing fees. This company does not do credit or background checks so i dont feel i had to pay 200 in processing fees.

*please share this story* Do not go to bautista automotive repair or you will be scammed. Yes This sorry excuse for a man that owns this shop ripped off and tried scamming my mom today. It’s really sad he literally had her believing he was gonna fix her car for 125$ Then he not only had her run all over the place getting parts for the car and then he was suppose to fix her car in 2 days and on day 2 came and he told her that he was about to do the job but told her that after changing the seals on the transmission it would probably not work and he was gonna have to charge her 300$ to take it to someone who would fix it for 800$. she changed her mind of fixing it there he told her she would have to pick up the car later that night or tomorrow cuz the car was blocked in and didn’t want to move the cars so she would have to come back later and get it and then and he then tried to scare her into not takin the car because he said the transmission fluid was completely empty cuz he checked it and there was not one drop of fluid in there and she would blow the transmission if she did and she took it anyway and he would not give her the key back until she paid him $30 or $50 because he “Diagnosed the car”, even though he didn’t need to since he knew we took it to have new gaskets installed on the transmission because we thought it had a leak. So he made her pay him just to get the keys and we took it to another location and luckily had it fixed it 5 minutes all that was wrong was it was a quart low on transmission fluid. So not only did he lie about it not having any transmission fluid to scare her to fixing it with him and then making her wait to pick up the car on his own time even though he was on site and then taking money from a senior citizen on a fixed income for not doing a dam thing but being a bad business man and a shitty mechanic and taking advantage of the elderly. And when she told him all this all he said is he has to make money he has a business to run and he did check the fluids but he didn’t even touch the car what so ever. He lied ?? about everything And tried to make her pay for a new transmission when it was just low on transmission fluid, and he refused to give her any money back. Please share this cuz anyone who is this evil of a person does not deserve anyone’s money and he is probably scamming a lot of other people and deserves to be publicly shamed!W

If you want a company that is liars and crooks than this is your type of car lot. Paid cash for my car guess what it was a Lemon from day one. Thank You for Screwing me over it taught me a lesson.

I went here because my door latch was broken and my door wouldn't open. When I told the mechanic all he did was pull on the door and handle(which wouldn't open of course) and decided that the problem was the motor in the door. He charged me over $200 and made me wait for five hours before they finally called and said that it was the door latch and he needed another $100 dollars. We said forget it and when we picked it up they didn't even clean off the grease marks they made of over the inside of the doors and window. AND MY DOOR STILL DIDN'T OPEN! We called again to have them fix the botched job and they said they were going to charge $50 JUST TO OPEN THE DOOR TO LOOK AT IT! DO NOT go to this place unless you want to be ripped off by half-ass mechanics. HORRIBLE EXPERIENCE!

I took my car in a few months back to get the oil changed. Had a decent experience, it is close to my office so I was able to drop off my car and come back after work. I got the synthetic blend oil change for $20 and thought it was a great deal. I attempted to bring my car in again this morning and they told me that the $20 deal would not work for my car and I had to use the $50 full synthetic. I was extremely concerned because they either put the wrong oil in my car the first time or were trying to take advantage of me and get me to spend more money. Needless to say I did not leave my car there and will no longer use their services. The sad part is that it was the same service manager I dealt with the first time that told me the $20 deal would not work for my car. When I explained to him that I took it to him previously and was concerned that the wrong oil has been in my car for three months he shrugged his shoulders and said we will flush it out. It was absolutely ridiculous and I hope he does not feel that way with all services that they provide. Next time he may shrug his shoulders when they don't put the lug nuts on tight enough.

I took my daughters Rav4 in for service before she had to drive back to OKC. They said it needed shocks which I approved. They also suggested getting the headlights defogged, cabin filter replaced, air conditioner checked, etc. Normally I don't do this stuff at the dealer but since it was there already and my daughter needed to get on the road I approved the work. 6.5 hours later it was finally ready. I paid the bill and was reading the receipt while waiting for the car to be brought up when I realized they did not do the shocks. I just paid $350 for all the miscellaneous crap they talked me into and they didn't do the work I initially brought it in for. The service writer said they did not have the shocks in stock. I told him that he should have called me and I would have picked up the car and got my daughter on the road 6 hours earlier. He said he forgot. I spoke to "Bud" the manager and after telling him that my daughter had to get on the road immediately, he offered to order the shocks and discount the labor when they got them in. I suspect he only made the offer because he knew we couldn't take advantage of it. I am usually pretty sharp about smelling a rip-off but this one slipped by me. I got stung for $350 with a classic bait and switch. I would not trust Alamo Toyota to check the pressure in my tires. I can only assume a similar experience awaits those who buy cars there as well.

I went to this establishment and the tech's there where to conduct an inspection of the vehicle. Never once did they honk the horn,check blinkers, windshield wipers or brake lights. They popped the hood looked at the engine for a while and walked away for a long period of time then came back with a sticker. My complaint aside from the violation of not conducting the state required checks on my vehicle is. I feel that this establishment purposely messed with my truck while under the hood. It has under 39,000 miles on it and had no engine noise what so ever prior to my visit at this Midas however now it accelerates horribly and is rattling and whistleing in the engine compartment. When I called to discuss with the owner he did not want to state his name and of course denies any wrong doing. I would stay away from these crooks. BEWARE..I only give them a one rating because you cant rate a zero on this site.

Hugo Reza My name is Melissa I have been trying to talk to you about problem of car. Believe car should have not been repo for late payment of remainder of down, a late charge could have been added not the drastic measures Nancy took. My son had problems with paycheck not making enough last week due to rain and not working all days that week. His phone was off and he was out of town working so he could not call anyone. I had heart surgery and didn't know what happened. I tried my sons ph. and it was off when nancy called, i told her very quickly his ph. off and I didn't know where he was working, i would get back with her. yesterday I got call when car was repo. I tried talking to nancy and she didn't care to hear anything, so I asked to speak to you. nancy said, she didn't care who I speak to she is not excepting payment and not giving car back. That's not wright for us to give all that money and for the car to be taken with out working out issue's .so HUGO REZA PLEASE CALL ATLEAST TO HELP RESOLE PROPLEM WE WOULD STILL WANT TO CONTINUE PAYING PAYMENTS FOR CAR.THANK-YOU MELISSA C

Shame on Pep Boys….Scammers and thieves… The Pep Boys at 830 Military Dr. in San Antonio, Texas,are full of lies and deceit when it comes to servicing your tires. Your boss, Pep Boys President, Mike O’dell knows about this and will not get involved. So I now have to get rid of these tires via the net. I am starting with Ebay. This is how I cam about selling these sCrap art tires; Today I visited your Pep Boys location at 830 SE Military Dr. in San Antonio. I needed this visit to correct a vibration problem that was felt on my 1995 Mercury Mystique. This has been an on going problem since mid 2010, yet I was not made aware of this until recently from my brother. I entered the service department and was greeted by service advisor Johnny (I soon come to find out he is the manager, He did not portray the position). I explained that I had a vibration that was getting worse daily and would like to have the balance checked since I had the lifetime balance. Johnny proceeded to write up a service order, he then walked out to my vehicle looked at the driver side front tire and he came back into the service area stating to me that the tires were almost worn out and they needed to be replaced. I felt this was odd since he just looked at 1 tire, so, I asked what the tread depth was; he stated 3/32”. I then questioned him as to what was causing the vibration; being sarcastic, I asked, is it the air? Again, he stated that the tires are worn almost to the point of being illegal, which is 2/32” (a scare tactic to make a sale by instilling fear into the customer) At that point; the service technician was bringing my vehicle into the bay. My vehicle was lifted into the air by this technician after he performed an inspection in the engine compartment. While in the air the technician also jerked on the front suspension, apparently to ensure there were no loose parts. I asked Johnny to inform the technician be careful when removing the hubcaps since 1 hub cap was cracked on the l

He will charge you and not do the work. He will paint parts and puts them back on and calls it a C3 so the client don't know about he will rip you off if you don't watch him. Lee Mejia is the owner if you want a good job done talk to his Maine mechanic Lupe and take the car to Lupe's house for a good job.

I wish I could give Lee's motor co zero stars, one is too good for this cheat of an owner. I brought my truck in to get a leak in my oil pan fixed. it took 8 days to get my truck back the first time. a day after receiving my truck I noticed it was still leaking. under closer examination I found that one of the bolts holding the oil pan was stripped and would not seal properly. I brought my truck back a second time, Lee assured me it would taken care of. over a week went by without a call or update. I had to stay on top of him the entire time. I got my truck back the second time, and what do you know, its still leaking! brought it back a third time. this time around my car has been with them for 15 days! I had to call them again just to get updated on the progress of my car. I was told they couldnt get too it and it would be a few more days! UNACCEPTABLE! I asked for my money back so I could take it else where and I was simply told "no" I would not be getting my money back and he would continue to try and fix my truck. if you decide to take your car to lee, prepare to get a rental. because they WILL take their time. this has been the worse experience ive had with a machanic and this nightmare still isnt over. lee, you are a waste of time and money.

We specialize in transmission repairs, but transmissions aren't all we do. We can provide any of your service needs. We also do fluid and oil changes, torque converter repair, suspensions, air conditioner repairs, brakes, diagnostics, and we provide a one-year warranty on all of our repairs. We also provide a free towing service for our transmission repairs. If you cannot drive your vehicle to us, and need transmission repair, give us a call, and we will have a tow truck sent to your location.