Auto repair service near Valle De Oro, TX

This is the WORSE SERVICE DEPARTMENT IN EL PASO! I have had to bring my husbands car back to them since last November due a check engine light that would not go away. I brought it to them, supposedly it was the catalytic converter, got it replaced, please drive it for 100 miles and the light will go off they said. It didn't of course. The car drove great, except that light wouldn't go off. So I drove it for 113 miles, light is still on. Called back, they said drive another 300 miles. Light stayed on. I take it back, they told me "OH no, drive it for 1000 miles. Are you kidding me? So again, 1000 miles and still light is on. Took it back, they gave me a rental to drive while they figure out the problem, for another MONTH. They kept saying they didn't know what as wrong with it, car runs great! They will call GMC and see what they say. I get a call, They said " Oh it's your fuel injector, running rich. We need to replace them so your other catalytic converter doesn't get messed up." Took them ages of course. Charged me $600+ and I only agreed coz we needed it done. He's an Infantryman, in the Army. He's busy as hell. Fix my car coz he doesn't have time. We finally get my car and BAM two days later it starts acting up, shaking, hearing knocking noise. I take it back, angry, asking them what the hell they did to my car. One advisor said, "Hmm been in her awhile, with all the diagnostics it's bound to have communication issues." I don't hear from them til 3 weeks later. We don't know if its the engine blah blah blah. I had to had to call again. I get my answer another week after, Hubby was in the field, and they tell me $7600 for a new used engine on my car that barely has mileage, just paid off, had them work on it since Nov. BUT I GOTTA PAY $7600 for a new used engine??? My car was running great until they started messing with it!

Very disappointing the service from Top Tech, I trusted them twice and was let down, asking them to fix the stop engine light, and what ever it needed, payed good money, it came out that the light was still on, I was not using the vehicle that often because of illness. Took back to them, that wanted to say it was something else for the same problem, told me they would make it good and then charge me again, well the stop engine light came on again the same diagnostic and now it seems that want to charge again and say it something else. my trust in them went out the window, be careful. this all happen in less than a 90 day window!

Transmission Repair

We are a full service automotive maintenance and repair facility. We are committed to serving you, our customer, with professional automotive repair at a reasonable cost with qualified technicians. We use quality auto parts and offer a nationwide warranty on most repairs. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive repair experience friendly and successful.