Auto repair service near Chester, VA

My van overheated yesterday and my insurance company, Erie, called Pit Road Towing. They sent Grant who was polite, helpful, concerned for our safety and simply a wonderful young man. He not only showed up faster than expected but he checked out the problem and fixed it right there on the side of the road. Then just to be sure we were safe to drive home he followed us down the road about a mile and checked it out again to reassure me that my van was safe to drive. It meant the world to me since my automotive knowledge ends at where you put the key and the gas. Thank you Pit Road Auto Repair for having such fine staff.

Great service by John at the store. A little delay out in the shop but John stayed on top of it. Very good pricing on the tires I bought. Really nice experience. Store could use a better parking area...very crowded for customers to get in move around the lot.

Great bunch of guys here! I always come here to get my state inspection sticker and car work.

I've been taking my old Jeep to Leete for a few years now. I've found them to be fair with their pricing, informative, honest , and very reliable. The Jeep won't quit, and I drive it hard... this is a testament to quality work that's been done under the hood. Add to this the fact that when I put my vehicle in the shop in the morning, it's always been ready for me the same day! Call ahead to make an appointment. These guys are busy, and rightfully so.

I had a great experience at Ms Tuffy. I called and explained my situation and they were helpful from the beginning. Mike kept me up to date with what was going on with my car and when there were additional problems, he offered a loaner car for me to use. I am very impressed with the professionalism of the manager and the entire staff and the work they do. I will definitely recommend Ms Tuffy to everyone I know and if the need arises, will be a repeat customer.

The Best, hands down! Automotive Specialty is the only place I take my 1995 Mercedes C220. From general preventive maintenance, to work of more serious nature, they do it all, and they do an extraordinary job. They are worth the 10 miles I drive to take my car to them. They are driven to give friendly and caring customer service with honest assessments of whatever problem my car may have, fair prices, quality work and expert automotive knowledge. It is a real garage, not fancy-schmancy, and your car will get fixed right the first time, 99.9% of the time.

I don't normally do this but because of exceptional service I feel compelled to say to all of you who have paid too much at dealerships that may or may not fix your problem you would be well-advised to give SANKO at this location a chance to change your mind about luxury car repair. THANK YOU, THANK YOU, THANK YOU!

Hall's Tire & Auto did an excellent job. I suffered a flat and had been waiting to get new brake pads. Hall's fixed both for me, no appointment needed, in just a couple of hours. The reviews on Yelp were spot on - excellent customer service, quick repair, established business in place for 66 years. If you need repair work, I recommend Hall's.

Awesome place! The staff is wonderful and very nice. Costomer satisfaction is a top priority. They are very quick and knowledgeable. I can't say enough good things about this auto center, they will definately take care of you! Jeremy Davis

Best Repair Shop Around! A undereducated diagnostic lead me to believe car problem was one thing but they not only fixed the correct problem, they saved me money as well. Kind and courteous staff kept me aware of progress and made me feel that my best interests were as important to them as it was to me. Owner greeted me personally which is something you don't get just anywhere. Pricing was great as was my entire experience. Highly Reccommended

To the former Complete employee who reached out to me, I misplaced your number. Please contact me ASAP, they've made a change. Thanks!

The knowledge and quality of service was great. Person at front desk always lacks a bit of professionalism and the reception area is always a mess, but I still recommend Delta V and prefer it over a VW dealership

Poor installation caused wheelbearing to go bad within 6 months. Took 5 days to finish the job. Broke ABS sensor, tried to fix it by keeping the vehicle for 4 more days. Still not fixed as I am now driving with ABS lights on. Now the wheelbearing failing again!! I have driven the vehicle roughly around 3000-4000 miles mostly highway mileage. I am being told parts could malfunction, does this mean they put low quality parts and charge me an arm and leg for it.

Stay away from here. Buyer beware. Shady AF POS here. Man misrepresents himself as private dealer on Craigslist. List purchase price for under what you pay for it on legal paperwork, will not work with you once money is in hand. Asked for refund and was told it was spent on "medical bills" and claims to have bad heart. I hope he actually is telling the truth about his heart and I hope it hurts - so he knows what every customer who was foolish enough to buy a car from his crooked establishment feels. Go anywhere else, you will regret this place. Freedy and Jack belong in a jail cell not a "dealership".

2007 ford f150, I bought it a year ago and paid it off in 3 months same as cash. Great salesperson nathan and very friendly.

BUYERS BEWARE... As a former employee I noticed that the price mark up is ripping both areas off. For example they pay $18.99 for brake pads and you get charged $79.99 minimum, they pay $25.00 for brake rotors and you get charged $119.00 on the average. I've witnessed alot of wrong doing while working as a so called manager for this company. I feel for customers such as Ms. Shaw who came in to have her door fixed on her mini van and was charged $119.00 for diagnostics and was given a quote for $1800.00 only to get the problem fixed somewhere else for $6.00...but to make it worse the owner promised to refund her the diagnostic charge and then jerked her out of it. Instructing everyone to blow her off if she called. I can honestly say that I have NEVER experienced such robbery in all of the years I've been in the automotive industry. GOOD LUCK TO YOU IF YOU GO THERE!!! SIGNED A former employee.

got myself a decent car being a used car there were a few minor issues which trey and his team were happy to help with not sure what fees the previous poster is talking about they do have a 1 time fee of 150$ which for me they waived and they do not finance so there is no kind of intrest. so me personaly I would recommend them to anyone looking for a good used car buying experience..

Gammon Transmission was recommended to me by a fellow coworker. called and made arrangements to have vehicle diagnosed. I had done my research and knew almost where the problem was and Andy Gammon was spot on. We agreed to a total rebuild with added extras to make tranny bullet proof. Mind you that this was a Chevy Silverado 2500 4WD. He did exactly what was asked and was very knowledgeable with upgrades, no hidden costs etc. After that I had a Chevy Tahoe that was giving me problems and had him repair that also. I tend to drive vehicles forever to at least 300k,and things wear out and break. Today's modern transmissions are complicated and you need a good shop like Gammon's to get you on your way! Also if you are fortunate to meet one of the original owners Mrs. Gammon, take time to thank her for being apart of the greatest generation

This dirtbag Mike Morris ripped me off by selling me a car with several thousand dollars worth of repairs needed to get it roadworthy. He told me when he sold it to me he had "Fixed it up." He's apretty good liar and it's obvious he does it a lot. He misrepresented the car sale to me and within two weeks it was undrivable. I had to junk it. If you don't want someone stealing your money then I suggest leaving these jerks alone, they will rip you off and not blink an eye.

We bought a used VW in March. The sales men were all dressed sloppily and weren't welcoming or professional. The finance rep told me I have no credit score. I told him I do, and it is the higher of the two (my husband and myself). I told him he incorrectly typed my SSN. He refused to input it again in my presence. That night I pulled my credit score on all three bureaus and there my score was, and still the higher of the two. He got quiet and short when we refused the warranty, which was the same amount as our used car!! Well, only 33.4 miles into driving it, the check engine light came on. 40 miles into driving it the front passenger side wheel wobbled upon accelerating. I was so mad, as I bought this vehicle to transport my two kids (who are both under two). I took it to a local mechanic as I did not trust VW. $2700 later, we have a safe vehicle. The mechanic said they did such poor work, with extremely cheap parts, "fixing" all the things that VW said they replaced or fixed, that VW caused to much more damage to the vehicle. The wheel was very loose, and unsafe. Leaks everywhere. Replaced so many other things. So disappointed. I should have known just by their disheveled appearances and lack of service that I was buying a lemon. Just so thankful my kids were not harmed while I was driving it. STAY AWAY from this dealership!!!!!

Went in asking for quote on replacing front struts. They said I would have to provide VIN to find parts. (I could find it online without it). Was able to quote $2000.00. My regular mechanic quoted $700.00 for the job. I tried them because my regular mechanic was unable to meet my timeline needed. When I questioned their quote they told me I may need all struts replaced. How are they able to know that when I ask for the front to be replaced. I had been a customer for years but had several bad experiences in the last few visits. Females beware! They try to make you get unnecessary repairs.

I WOULDN'T STEP FOOT ON THIS LOT AGAIN. FIRST OFF THEY ACCEPTED MY BID ON A CAR BY EMAIL AND WHEN I GOT THEIR AND I TEST DROVE THEY DOUBLED THE PRICE. I WOULD GO SOMEWHERE ELSE AND NEVER GET CLOSE TO THESE GUYS!!!!

THANK YOU Henrio county for towing my car that broke down to the worst service station in the state! We were given three different quotes at different times within an hour, when trying to meet with guy to get our car released our phone calls were ignored (we tried for a different number and he answered) told us the credit card machine was out on the truck so if we wanted our car we had to pay cash and he didn't care if it just sat in there until Monday when the truck returned! After this he tried to give us the sob story that he was at his mothers funeral and that is the reason he wouldn't pick up his phone, I call bull! Wish I could give it no stars!

This Place is a total rip off.. they use their state inspection license to rip people off. If you do the work your self they get upset. they even loosen bolts under my car so it would need to be repaired. on the first inspection they said the right front wheel bearing was bad, on the re inspection it was the left front wheel bearing, when I took my van to them the second time it did not make any noise a mile away my front end was clunk clunk clunk all the way home I found that they had loosened my front hub so it wobbled around and I had to replace the bearing. the first inspection said the sway bar links were bad both sides, I replaced both, on re inspection they said the left front sway bar link was bad, I had just replaced it brand new, when I looked yeap they had loosened the bolts on that too to create more damage to my car... these are the worst , they will rip you off , I should have saw it coming when I first left my van there I gave them a new lug nut because I was missing on and they said it would be 99.00 to put it on.. Yeah Right STAY AWAY FROM THESE GUYS!