My daughter had taken her car to Merchants and they ran diagnostics an... read more My daughter had taken her car to Merchants and they ran diagnostics and referred her to Transmissions America. I'm so glad they did because Eric and Evan did an awesome job. They kept us updated along the way and worked very hard to find us a reasonably priced transmission with low mileage. They definitely went above and beyond to make sure we were takin care of. They provided exceptional customer service and I highly recommend them. Kudos to them for being such a top notch shop!!!
Lifetime Muffler is so small and they only have two mechanics so the w... read more Lifetime Muffler is so small and they only have two mechanics so the wait time there is HORRIBLE. I went right when they opened up and after waiting a few hours and my car not worked on I left. All I needed was an inspection and an oil change. This was after earlier in the week I dropped the car off for the day to have these things done and they never got around to it, said they were "Slammed". It's always like that there, people that show up after the place has been opened a couple hours are turned away because they can't get to them. They only have two gates to work on cars and a parking lot packed with cars to work on.
My VW Passat was hit by a deer, being very particular about my car, I ... read more My VW Passat was hit by a deer, being very particular about my car, I was worried about where to have it repaired. I ran into to Don who works at Berglund one morning and he noticed the missing grille, dent in the fender, and bumper barely hanging on. He suggested I bring it to Berglund for a estimate, no pressure. It thought no pressure, nothing to lose, so the estimate was done and to my surprise was less than the Farm Bureau estimate. Don, Jim (Body Shop Manager) and I looked over the car, talked about repairs, what needed painting, parts and some cost saving options. I left feeling with a sense of relief, I could tell by their experience and knowledge my car was going to be taken care of. Jim was great about making additional suggestions and keeping me up to date on the progress of my car. I was in no rush, just wanted a great final outcome. Less than 2 weeks later my car was ready. I am very impressed with the results, Frank did a paint job that was flawless and Marvin who did the body repairs made sure all the parts were put back to perfection. I couldn't have ask for a better experience, from the time it was taken in, down to the ladies that completed my invoice. I did feel like I was treated like a number and it was #1. I would recommend them to anyone.