Auto repair service near Richmond Hill, GA

H & L is a place I feel like I am at home telling them what is wrong and they explaine to me what needs to be done just like I was part of the family so I feel I can trust them an I told them at first , give it to me straight and I will let you know what I think straight I like for people to make me feel part of the family and not just some stranger

Amazing Customer service. Amazing facility and quick service. There was coffee with a real mugs, good music, magazines and Wi-Fi. This was by far the best experience I've ever had getting my car worked on. Thank you!

Awesome work at a great price. Tom really does a great job. Matt Hawkins

Very Dishonest shop... Charge for service that was NEVER provided

This is a great repair shop!! I have been trusting this shop for years and will continue to do so. They are honest and very trustworthy. I highly recommend them to anyone for car repairs.

One Star Is Being Generous! Heed Review. I purchased on old vanity to refurbish and needed a mirror and a piece of glass cut for the vanity. I made a template and took measurements and went to this company on the advice from a woman at Lowes. I picked up the pieces and did not inspect them on site as they were wrapped, I didn't have the furniture with me, and I had given them a template. When I got home and unwrapped the mirror, it was not at all like the template. I called and explained the situation to the extremely rude lady who works the front desk and ended up going back to the store where she was unbelievably rude again and stated she couldn't see anything wrong. When I showed her the error and told her how I rude I thought she had been from the get go, she advised I bring the piece into the store. So I made another trip, each trip a 20 minute drive, and finally got the mirror cut correctly: however, they nicked the vanity in several places which I had to fix. I called the store several days later, Dec 22nd, and asked for the owner. The rude receptionist stated he wasn't in and I said I would try after the holidays. I never left a message or my name, but 20 minutes later, my phone rings and someone named Jimmy, who was also rude, said the owner knew about the situation and I could come to the store by noon on Dec 22nd for a refund. I was in the middle of packing to move to Ft Jackson and could not make it in 45 minutes, so I called my hairdresser who is in the same strip mall to walk down and get my monies as I would see her in 2 weeks. She kept her phone on so I could hear them and they were all whooping and hollering. I was amazed how they were acting. They would not give her my money and I decided to resort to the BBB.

Capable staff and very knowledgeable owner. Tom and his team have gone above and beyond with me. Fair price and fair assessment. Very down to Earth and friendly attitude - always provide options for a variety of complex issues you might run into with your vehicle. Have recommended to friends, would recommend as the go to shop in the Savannah area. Paul Kokenes

My Mini Cooper S had a bad misfire when cold. They found Carbon on my valves. Fixed me up and trouble free since. great job!!

My husband and I (from Virginia) were in Savannah vacationing and happen to stop in to discuss an issue we had been having with my 2013 Avalon. The dealer where we purchased was unsuccessful in fixing. The asst service manager, Shawn was more than accommodating! He knew of the problem and was able to tackle it. While my car was being serviced they had a personal car service that took us to a breakfast location and picked us up when ready..car was not only serviced but washed and sparkling clean when we picked it up. All staff that we encountered were friendly and accommodating!

Tucker And Sons did a great job. Cost was exactly as quoted and got my Car back that afternoon. FREE Shuttle service was a big plus! They took me back to work and called me when car was ready. They are now my first choice for any auto service and repair. Highly recommend these guys!!

They don't tell you, but this shop is run by Two Nuts and a Bolt Auto Shop on Echols Dr.The owner is very shady and his employees too. Do not trust them they will rip you off every chance they get.The owner Dave Habermann lacks serious integrity and is crooked. Has crooked as a $3 bill.Please beware of that..Save your money and do your research,before these people empty your wallet..

Tried to swindle me out of $2500 on a used car they agreed to fix before taking delivery. They never did any work and tried to strong arm me into signing the title. Refused to return cash paid and even forged a receipt 3 months after the fact. Had to sue them. I won. The owner of the business needs to be jail!

My experience here was deceitful and misinformed. Debbie the Lot Manager for John and his wife...(The Intro Guide) Explains all u need to know about processing and Laying away your vehicle. However she fails to verbally mention that any monies applied toward your purchase is non refundable...So if your Downpayment is 500.00 and you decide you don't want to buy their car then no refund is given. This was indeed an over Ty cause I failed to look at the receipt so I'm now out of 100.00 that I earned from hardwork. Hopefully I will reach a few bog u before an attempt to purchase...SOL gots to be more careful

Brought my BMW to Critz BMW to (i) have battery replaced, (ii) have headlight bulb replaced, and (iii) have a switch that had fallen through the center console reinstalled into the center console. About a week passed, and so I called them. The next day, David Mineado called with the following news: 1. New battery - $400 installed 2. New headlight bulbs - $250 installed 3. Car needed a new alternator - $800 installed 4. Car needed a new switch, which was not sold separately from the center console. Cost of new center console - $350. I refused to have any work done. Here's what happened to my car: 1. Pep Boys installed a new battery for $103. They said it was OEM without the BMW label. 2. New headlight bulbs were $53 each delivered. Installing them was quick and pretty simple. 3. Car did not need an alternator. If it did, a new aftermarket was available for about $100 delivered and an OEM Bosch was available for about $173 delivered. My opinion is that it would take me - a rather experienced mechanic - an hour and a half to install it. 4. Car did not need a new switch. Old switch, which worked fine, was reinstalled in a few minutes with a flat head screwdriver. Had it needed a new switch, it was readily available separately from an entire new center console for about $110. It is my opinion that Critz tried to sell me $1150 of services my car did not need and to grossly overcharge me on services it did need. When I spoke to the service manager, he denied trying to rip me off and incompetence. He said that his "machine" did not agree with my "machine."