Auto repair service near Boerne, TX

Everyone is so helpful at Total Care Automotive. Because I am a girl, many other automotive shops have tried to convince me that I need unnecessary repairs but Total Care Automotive took care of me without overcharging or trying to say I needed extra work. They helped me quickly and efficiently and I recommend them to all my friends!

Finally found a mechanic that I can trust. And he did a great job.

I want to thank Chris for his professionalism and care while repairing my daughters BMW while away at college. Chris arranged to have her car picked up and taken to his shop where he diagnosed the problem and replaced her starter at a very reasonable charge. My daughter is not familiar with San Antonio and did not have a way to pick up her car. Chris, understanding of our situation, volunteered to drop it off to her after hours. It’s nice to know that there are still shops out there that operate with integrity and our sincere to your needs. I look forward to doing business again. Thank you.

Outstanding service, honest folks, good prices! Definitely recommend to any BMW owner!

Jason is a great mechanic. Very professional and his quotes are reasonably priced. Will definitely go back and recommend him to anybody who needs work done on their car. Nick Parker San Antonio, TX

Very satisfied with their work. Downtown small buisness that's been open for over 50 years, caring, honest repairs at a fair price. First time visit today, and plan on using them again when I need auto repairs.

I had a good experience here. This is the first time I took my car in for a repair in San Antonio. I called them for a quote, I was happy with the price (I had done my research), they ordered the part, we made the appointment and then I brought it in. They fixed it in the amount of time they said they would even though I showed up late, they charged me the price they quoted and they didn't bring any new problems to my attention. They also gave me $25 off because I signed up for the text message discounts. I haven't been getting any texts since then but I got and used that first one. I haven't smelled oil since that day. They also gave me a stamp card to earn a free oil change. I'm thoroughly happy.

Professional work at great price

Very happy with result. The care looked brand new! Friendly and helped me out with an additional minor issue. Glad to support this small business and will recommend to friends and family!

Never go there for any service. I was referred to Tilden for alignment work from Discount Tire due to car pulling to the right when accelerating. The mechanic/owner did the alignment ($79) and told me that wheel bearing needs to be replaced to fix the pulling problem ($300). After the replacement and tire rotation, the pulling problem got worse (now pulling while decelerating too). I left my car the following week for a day to diagnose and fix the pulling problem. He did not have a clue about the problem by the end of that day. I wasted $379 and hours of time and ended up having my car worse than before. He did not care about bad reputation or review. I went back to Discount Tire and explained what happened. They removed his business cards from the shop and will not recommend to anyone. Don't waste your time and money for visiting this mechanic!

THIS IS THE SAME RESPONSE WE SENT THE BBB. AFTER OUR RESONSE THEY DROPPED MR VALENCIA'S DISPUTE. -------------------------------------------------------------------------------- Mr. Valencia is completely and grossly misrepresenting this entire situation. I will be happy to answer Mr. Valencia points one by one. First, Mr. Valencia claims to have been charged $300+. This is not true. He was invoiced for one hour of diagnostics with tax and with other widely accepted industry charges his invoice was $112.99 of which he paid $100. Which claims "is all he had". I can forward "a screen shot" of his service file showing only one invoice. I can also forward a copy of his service invoice reflecting these charges. Second, Mr. Valencia claims we made his vehicle worse. This is also a misrepresentation. One of our employees who used to be a friend of Mr. Valencia towed his non-running vehicle to our shop at no charge. It left the same way we received it, not running. Third, Mr. Valencia makes several widely inaccurate claims about the time frame of these occurrences. Again, these are wrong. The vehicle arrived in mid May was diagnosed a few days later. After our repeated calls to Mr. Valencia to give him an estimate for the repairs he became agitated and it was our impression he felt the estimate was too high. We told Mr. Valencia we would investigate less expensive options, i.e. used parts or perhaps find a company that rebuild his ECU. We did ultimately find a used ECU with a much lower estimate. Mr. Valencia's Jeep then sat here with no contact for approximately two months. We finally did reach Mr. Valencia and told him we would have to start charging him for storage if he did not remove his vehicle. He did finally remove his vehicle in late July. After "short paying" his bill. Tuesday, October 23, Mr. Valencia came into our business and asked that we fix his cigarette lighter that he said we "********** up". That's how he started his conversation. Mr. Valencia

little over a month ago i took my 1993 for mustang to have it looked at the reason why the clutch came loose. their so called mechanic told me the first time it needed a factory made(original clutch), after several minutes of discussion i told him to do what it needed to fix the problem for good. He REASSURED ME the problem will be corrected for good. long story short it hasn't been fixed and i am out 600.00 dls on my recent encounter with the owner/manager he was very blatant, he threatened me overall i was poorly treated, and he charged me another 100.00 and supposedly now he nows why my clutch is not fixed until i do something else that will cost me more more when in reality they should have fixed it right the first time. I will never go back. It's worth mentioning that as i was being poorly treated there were several customers witnessing the whole situation. I sure hope they or anybody else who is willing to get ripped off does not go back. That type of business does not need to exist, specially now days when times are hard its not at all easy to just chuckle up 700.00 plus dls.

this place sucks . no communication skills, worst place i have ever visited, people not organized

I purchased a used 2004 Dodge Crew Cab truck. I had always bought new vehicles up until this truck. Buying a used truck was much less hassle and time consuming than I would have ever expected. I like the fact the salesman allowed me to make my own decision. Over all great experience and price.

So sorry to be writing this, as we LOVE Tim Duncan, but he needs to know the shoddy details of his shop! My daughter paid for striping to be done on her car in May of 2015. The striping was wrinkled and looked bad after a couple months. My daughter called REPEATEDLY to request a time for the striping to be redone. She was told by "MIKE K." time & time again, to call back, because his "installer" had to match the stripe and he did not know what color it was, even though it was only a few months prior. My daughter was told repeatedly that she would have to WAIT for the installer to fit her into HIS schedule. EIGHT MONTHS later, when NO phone calls were being returned, we finally get a hold of "MIKE" again. He stated there would be a COST for the installer's time, for redoing the bad striping, even though we had a "5 Year" warranty, which we actually had to REQUEST in writing on the day of the install. VERY BAD SERVICE and RUDE People would take our calls and give no information, except to say, call back another time. Finally, after contacting "MIKE" and told him we have limited time between jobs to juggle transportation, my daughter left her car at their lot for a week, while on a business trip. "MIKE" forgot where he told her to put the keys to her car and seemed confused when we called. It is my guess they do this kind of thing very often! Finally, the installer got the job done, but they hardly acknowledged us at the front desk, and just drove her car to the front, so much as to say, here is your car, don't let the door hit you on the way out! We left without so much as a hello or goodbye! Thankfully, they did not request that we pay a cost for the installer's time, because they would be HARD PRESSED for that! Would NEVER go through those hoops again or do business with them again!

Watch the prices and dont get short changed. The people there will try to over charge you or not give you the correct change back. they always do that, with the "Exception" of the nice older lady working mornings.

If you are ready to hand over your money to inexperience mechanics that do damage to our truck and a owner who doesn't return your calls then this is the place to go!! Do your research visit all the reviews there is a reason why this place is always switching management! This place gets an F on the BBB website!!

I went to change my wheel bearing out and the man at the register in the servicing area for automobiles was telling me to get an aligment. Im like WTF??? BTW I know my way around a engine i just didnt have a jack or a stand to lift the car and do it myself. They ALWAYS try to sell or OVERPRICEA the service you need!

well if you want an engine swap they can do that but if your gonna want it put back the same way they are not the people you want to trust fast service but very very half assed job. didnt even test drive it as long as the engine was in they are pretty much done with you ' just because you have all the tools doesnt mean your a mechanic i could have gone to a chop shop and would have recieved same service

I bought a VW from George's that was supposed to take two weeks to get ready while the "engine was rebuilt". It wound up taking almost two months. The engine died on the way home. After he supposedly fixed it, it still kept stalling and not idling. When I complained he told me that the car was sold with no guarantees and to fix it myself. I got less than 1000 miles on the engine before it blew. When I called George he told me that I could pay him to fix it. When I explained how he sold me a car with a new rebuilt engine he told me tough luck (in so many words). After paying a premium price for the car I wasn't about to take it back to George. I wound up taking it to another shop in San Antonio that has a much better reputation. He disassembled the motor and showed me how it had not been rebuilt and in fact was just a worn out motor that George tried to pass off as a rebuild. I have no idea how he has maintained a 5 Star rating. If you don't believe my review please call and talk to the folks in the VW club as well as various local VW auto parts stores. George's Buggy Shop is infamous. On the plus side his sons seem to be nice kids. I had to fix the repairs they made anyhow myself. At least they were well spoken and polite. So is George until you want him to back up his "work". I've owned over 70 air-cooled VWs, managed a large air-cooled VW parts warehouse, and have worked for VW of America. I've never run across, what I consider to be, a bigger crook than George's Buggy Shop.

DO NOT take your car to Fernando Gutierrez! He used to be so fair & honest. He always seemed to give me a good price & quick service. He seemed to actually care about his customers. But lately, over the last year or so, he has changed. The last couple of times I took my car to him he couldn't figure out what was wrong even after driving the car with me and my pointing out what it was doing wrong. But I still gave him the benefit of the doubt & recently took my daughter's car to him to fix a broken axle. He charged her $484. After the repair it didn't feel right & she took it back the next day. He said he looked at it, drove it, and couldn't find anything wrong. Again he wanted to drive it with her for her to point out what she was feeling even though she felt this should have been obvious. She took her car to the Ford Dealership where they immediately found that the axle was installed incorrectly, the front wheel was loose and wobbly, & the motor was resting on the frame! A screw was inserted crookedly, stripping the threads in the axle assembly. The wheel was damaged beyond repair from the loose lug nuts. She could have been killed if she had taken it on the freeway! The wheel would have flown off! He refuses to admit any wrong doing even though he let it slip that he did not do the work or look at it himself. He refuses to give even a partial refund. The repair cost at Ford is $2800 + tax to fix the damage he caused by his negligence. She could have been killed! And all he could say was, "I don't know what happened. Bring it back to me and I'll fix it right this time." He already had a second chance and didn't even look at it. Who, in their right mind would take it back to him again????????

I would not recommend this place to any person(s) looking to buy a vehicle. They do not like to refund any money back and when they finally do they do not give the full amount back. I was going to purchase a 2001 Audi and I gave a 1600 deposit. I was not allowed to take the car off the lot due to not having insurance on the vehicle because it was late in the day to purchase insurance. The next day I lost my job and was not able to make payments so I called Yvonne to inform her of the mishaps and ask for my down payment back and her response was,"We don't give refunds back." I told her that i did'nt even have the car in my possesion and it was still on their premises. Yvonnes response was,"Well I will see what I can do for you. I will talk to the owner." When i arrived to talk to her she said that she can refund me 1400 of my deposit and charge me 200 for processing fees. This company does not do credit or background checks so i dont feel i had to pay 200 in processing fees.

If you want a company that is liars and crooks than this is your type of car lot. Paid cash for my car guess what it was a Lemon from day one. Thank You for Screwing me over it taught me a lesson.

I took my daughters Rav4 in for service before she had to drive back to OKC. They said it needed shocks which I approved. They also suggested getting the headlights defogged, cabin filter replaced, air conditioner checked, etc. Normally I don't do this stuff at the dealer but since it was there already and my daughter needed to get on the road I approved the work. 6.5 hours later it was finally ready. I paid the bill and was reading the receipt while waiting for the car to be brought up when I realized they did not do the shocks. I just paid $350 for all the miscellaneous crap they talked me into and they didn't do the work I initially brought it in for. The service writer said they did not have the shocks in stock. I told him that he should have called me and I would have picked up the car and got my daughter on the road 6 hours earlier. He said he forgot. I spoke to "Bud" the manager and after telling him that my daughter had to get on the road immediately, he offered to order the shocks and discount the labor when they got them in. I suspect he only made the offer because he knew we couldn't take advantage of it. I am usually pretty sharp about smelling a rip-off but this one slipped by me. I got stung for $350 with a classic bait and switch. I would not trust Alamo Toyota to check the pressure in my tires. I can only assume a similar experience awaits those who buy cars there as well.